Role: Customer Service Administrator (Urgently Needed)Location: MonaghanJob Type: Permanent - Full timeSalary: €28,000At Elk Recruitment, we are looking for a driven Customer Service Administrator to join our client's growing team based near Monaghan.
This is a fantastic opportunity for an experienced Office based Customer Service Representative to make a real impact in an innovative and growing organization.
What's on Offer: €28,000 salaryMonday to Friday with half day on FridayBonus packageEmployee DiscountPrivate medical InsuranceYour new role includes: Managing and responding to B2B and B2C customer queries and requests.Maintaining accurate records of customer interactions and transactions in the CRM system.Assisting in resolving customer complaints and processing orders.Working closely with sales, design and production to ensure alignment between sales goals and product offerings.Collaborating with logistics and operations teams to ensure timely delivery and stock availability for customer orders.
Experience you need:Proven track record of success in office based customer service, particularly in decorative lighting or related industries.Expertise in consultative selling and account management.Excellent computer literacy.A customer-centric approach with an ability to identify and meet client needs effectively.Full clean driver's licenseWhat's next:Apply Now to submit your application and we will be in touch asap for our initial screening.If this role isn't the perfect match but you're interested in similar opportunities, feel free to get in touch.