Job Title: Grade 4 Assistant Staff Officer
Overview
The successful candidate will provide high-quality administrative and organisational support to Consultants and clinical teams. The role requires excellent communication, strong coordination skills, and the ability to work in a fast-paced healthcare environment while ensuring efficient operation of clinical services.
Key Responsibilities
* Provide day-to-day administrative support to Consultants and other clinicians.
* Manage consultant clinics, schedules, and appointments ensuring accuracy and timely updates.
* Prepare and distribute clinic lists, correspondence, medical reports, and documentation.
* Assist in the organisation and coordination of multidisciplinary meetings (MDTs), including agenda preparation, minute-taking, and follow-up actions.
* Liaise with nursing, allied health professionals, and other clinical staff to support smooth patient flow.
Administrative & Office Management
* Maintain accurate patient and service records in line with HSE data-protection and confidentiality standards.
* Process referrals, admissions, discharges, and follow-up appointments through the relevant systems.
* Handle telephone, email, and written enquiries from patients, families, and clinical staff in a professional manner.
* Support the implementation of departmental policies, procedures, and quality-improvement initiatives.
* Assist in data collection and reporting requirements as needed.
Coordination & Communication
* Act as a key liaison point between Consultants, clinical staff, administration teams, and external stakeholders.
* Ensure prompt communication of information relating to clinics, patient care, and departmental operations.
* Escalate issues to the Staff Officer/Manager as appropriate to ensure efficient service delivery.
Requirements
* Relevant administrative experience, ideally within a healthcare or clinical setting.
* Proven ability to manage busy workloads, prioritise tasks, and meet deadlines.
* Strong organisational and time-management skills.
* Excellent communication and interpersonal skills.
* High level of accuracy and attention to detail.
* Proficiency in Microsoft Office and experience using patient administration systems (e.g., IPMS, PAS, or equivalent).
* Ability to maintain confidentiality and comply with GDPR and HSE policies.
Desirable Requirements
* Previous experience supporting Consultants or clinical teams.
* Experience preparing clinical reports, scheduling clinics, or coordinating MDT meetings.
* Knowledge of HSE structures, processes, and quality standards.