AVONDHU/BLACKWATER PARTNERSHIP COMPANY LIMITED BY GUARANTEERef: #CES-2419016 CITIZENS INFORMATION, Unit 18, Market Square, Mallow, Co.
Cork, P51 X9 VEEligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups.
Your eligibility will have to be verified by the Department.
To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.
Job Description Duties This is a developmental opportunity, no experience necessary.
Accredited training will be provided to support your career.
Working with the Citizens Information Service in Mallow.
You will contribute by providing administration support to the running of the office.
Key Responsibilities: To work as part of a team with the Development Manager and staff.
To support the team to ensure that the day-to-day administration of the centre is carried out in a professional manner.
To carry out a range of clerical and administrative duties, ensuring an efficient record-keeping system is maintained.
To ensure the Citizens Information Service has an adequate stock of relevant publications, information leaflets, application forms, stationery, etc.
To engage with members of the public in person, by phone/email.
To provide information, advice and advocacy services to members of the public in relation to their rights and entitlements.
To attend meetings and take training in relation to the operation of the service.
Key Skills: IT skills Good interpersonal/customer service skills Strong organisational abilities Commitment to the ethos of the service, in particular confidentiality Ability to work on own initiative and in a team.
Experience in dealing with the public
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