The RoleTesco Ireland is currently seeking to appoint a Shop Floor Manager who will have responsibility for supporting and leading a team of people to deliver the best 'home' shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.ResponsibilitiesCreating an inspiring and welcoming environment for colleagues and customersBe responsible for the store in the absence of the Store Manager or Deputy ManagerEnsure that the team is fully trained and validated in their roleCreate an environment of two-way communication, inspiring a culture of trustCoach and manage colleagues to enable them to deliver their daily priorities and to be in the right place at the right time to meet customers' needsReview reports and systems to enable right improvements for customers and colleaguesDrive a culture of zero food waste, manage date codes and ensure no food suitable for human consumption goes to wasteRecruit the best colleagues for the team, selecting those passionate about customersUnderstand the cleaning specifications for the store and ensure the plan is delivered through the team and by leading by exampleManage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right the first timeRoot cause any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all timesRecognize when colleagues give great service and provide feedback where necessary for those who do notQualificationsPassionate about delivering the right way for customers and colleaguesAdaptable and agile in thinkingDeliver key objectives in a fast-paced environmentGo-to person for all queries for the departmentShape and influence at the most senior levelPrevious retail experience preferred in a similar roleTesco is committed to celebrating diversity and everyone is welcome at Tesco. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
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