Service Advisor Job Opportunity
We are seeking a skilled and dedicated Service Advisor to join our team in North Dublin. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that all customers receive the highest level of care.
About the Role
* Exceptional customer facing skills to create customer confidence by ensuring customer awareness of all products & services available.
* Professional standards of courtesy & efficiency; enthusiastic and computer literate to record / amend customer details accurately.
* Ability to work under pressure and remain calm to handle upset / demanding customers effectively.
* Accuracy in detailing customer requirements on job cards / invoice and to follow up and provide feedback to customers on the status of their vehicle.
* To ensure that all work requested has been carried out & charged for.
Required Skills and Qualifications
* Impeccable appearance and well presented to work in a corporate environment.
* Good oral & written communication skills.
* Excellent organisational skills.
* Able to record accurately all relevant details.
* An ability to 'up sell' additional work / accessories.
* An ability to absorb and understand technical data and explain it to our customers as required.
Benefits
* Basic Salary.
* Bonus.
* Employee Assistance Program.
* Industry Leading Training and Progression Plans.
* Life Cover.
* Social Club.
* Bike to Work Scheme.
Others
We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. If you are passionate about customer service, are driven and ambitious and believe that you have what it takes, submit your CV and cover letter online today.