Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience?
Reporting to and supporting the Assistant General Manager, you’ll be a key member of the reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…).
What it looks like:
1. Creating tell-your-mates experiences for guests
2. Being a friendly face and go-to person for guests, contractors and visitors
3. Inspiring and informing guests on local attractions and goings-on
4. Welcoming guests when you check them in and leaving a great impression when you check them out
5. Managing reservations and queries online, by email, on the phone and in person with a can-do attitude
6. Handling out-of-hours guest queries for other Edyn properties
Values you’ll share:
* Courage to question, evolve and be human
* Curiosity to seek out innovation, change and creativity
* Confidence to challenge convention and look for better ways to do and be
* Accountability and the desire to empower those around you
* Freedom to be yourself at work, just as much as at play
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