We are hiring for our client, a small yet growing and highly regarded insurance business, to appoint a Claims Operational Support role, based in South Dublin (Dundrum).
This Claims role sits within a specialist claims function and offers a strong operational focus, supporting the oversight, coordination and administration of claims processes across multiple stakeholders. The successful candidate will work closely with insurers, TPAs, finance teams and service providers to ensure claims are managed efficiently, accurately and in line with regulatory and financial controls.
Importantly, this is not a high-volume call handling role. This opportunity is better suited to someone who enjoys the operational, analytical and administrative side of claims management, with a focus on reporting, auditing, payments and process coordination.
Top 3 Things to Know About this Job
€45,000–€50,000 + 10% bonus
Hybrid working – 3 days from home + parking provided
Strong operational and analytical claims exposure
The Role
Oversee and audit TPA-managed claims files
Review reserves, documentation and claims handling quality
Validate and authorise claims payments within authority levels
Prepare claims reports, dashboards and insurer MI packs
Support reserve meetings and insurer collaboration
Manage administration across property claims files
Liaise with loss adjusters, insurers and service providers
Reconcile payment files and support financial reportingEnsure all claims activity complies with regulatory and audit requirements
The Person
2+ years’ experience within claims administration or claims handling
CIP qualification essential
Strong analytical and auditing capability
Excellent attention to detail and organisational skills
Comfortable working with claims systems and reporting tools
Strong communication and stakeholder management skills
Understanding of financial controls and claims payment processes
Experience working with insurers, brokers or TPAs desirable
The Reward
Salary €45,000–€50,000
10% bonus
Hybrid working (3 days from home)
Parking provided
Strong operational exposure within claims
Supportive and collaborative team environment
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