Join to apply for the Boots Galway - Clinique Counter Manager - 37.5 hours role at The Estée Lauder Companies Inc.
Description
We are looking for a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets.
Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity to be the Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you and a step towards a long-term career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at the point of sale. This management role offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, providing skills for further progression in the beauty industry.
We value diversity of thought and people, offering progressive career opportunities, outstanding training, and a competitive benefits package.
Qualifications
* Effective verbal and written communication skills, with excellent interpersonal skills
* Quality customer service skills, skilled at winning people over
* Results-oriented with a high drive to meet objectives
* Goal-oriented, pursuing goals beyond expectations
* Ability to recognize and develop others’ potential
* Ability to anticipate and meet customer needs
* Diplomacy and tact in handling difficult customer situations
* Leadership skills to guide and hold team members accountable
* Strong networking and relationship-building skills
* Respect, helpfulness, cooperation, and attention to detail
* Ability to work autonomously and as part of a team
* Proactive, positive attitude
* Discretion, tact, and confidentiality
* Retail sales experience and team leadership experience
* Experience in strategic planning and resource management
* Proficiency with computer systems, email, and Microsoft Excel
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industry: Personal Care Product Manufacturing
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