Description
The Terminal Concession Asset Oversight Lead plays a critical role in managing and safeguarding the operational, technical, and safety standards of all food & beverage, retail, and concession tenants operating within Dublin Airport. Acting as the primary interface between Dublin Airport (landlord) and commercial tenants, this role ensures that all tenant activities, including fit-out, commissioning, decommissioning, and ongoing operations are delivered in full compliance with airport regulations, technical specifications, and safety requirements. With a strong emphasis on mechanical, electrical, and fire safety systems, the Landlord Representative is responsible for maintaining the integrity of airport infrastructure, minimising operational disruption, and supporting the delivery of a world-class passenger experience through well-managed commercial concessions.
Responsibilities
Tenant Works Oversight (Watching Brief)
* Maintain an active on-site presence during tenant fit-out, refurbishment, and decommissioning works to ensure full compliance with Dublin Airport standards, policies, best practices, and all statutory obligations.
* Work closely with the infrastructure watching brief team on the commissioning, decommissioning of F&B and retail units.
* Review and sign off on proposed connections and disconnections of all services and utilities provided for by the Landlord.
* Monitor contractor behaviour, ensuring adherence to airside/landside access controls, security regulations, and safety protocols.
Technical Compliance Monitoring
* Continually monitor compliance with mechanical, electrical, and fire life safety requirements, ensuring all systems are installed, maintained, and operated as per Dublin Airport guidelines and building codes.
* Check that all works integrate with the airport's existing M&E and fire systems without causing interference or degradation to core services.
* Support Infrastructure and Fire Safety in identifying and resolving technical compliance issues, including unapproved modifications, overloaded circuits, blocked fire routes, or unsafe installations.
* Maintain a clear log of all observations and enforce rectification through formal tenant communication and follow-up inspections.
Stakeholder Coordination
* Serve as a key technical liaison between tenants and internal Dublin Airport stakeholders, including, Asset Management, Infrastructure, Ops Safety, Operations, and Commercial.
* Facilitate smooth communication across all parties to support optimum operations while protecting the airport's operational integrity.
* Engage with external consultants, tenant project managers, and contractors to ensure airport requirements are fully understood and implemented.
Commissioning & Operational Readiness
* Oversee tenant commissioning activities on behalf of Dublin Airport (The Landlord) to ensure all systems especially life safety (fire alarm, suppression, emergency lighting), M&E (HVAC, lighting, power), drainage, and ventilation—are installed, tested, and functioning properly prior to occupation.
* Verify that all certifications, warranties, as-builts, O&M manuals, and statutory approvals are submitted and meet Dublin Airport's requirements before handover.
* Coordinate with Infrastructure, Asset Managers, and Fire Safety teams to conduct joint inspections, witness testing, and final signoffs to validate operational readiness.
* Ensure tenants are briefed on ongoing maintenance obligations and performance expectations prior to opening.
Decommissioning & Make-Good Management
* Oversee the orderly and compliant decommissioning of tenancies at lease expiry or early termination, including removal of all tenant-installed services, equipment, and signage.
* Ensure proper disconnection and isolation of utilities (e.g., power, water, gas, fire alarms) in accordance with Dublin Airport's procedures.
* Verify that the space is reinstated to base-build condition, free of damage, hazards, or residual contamination (e.g., grease buildup, waste, wiring).
* Coordinate inspections with Infrastructure, Asset Managers, and Fire Safety for formal sign-off before the unit is returned to the landlord's control.
Day-to-Day Tenant Interface & Facilities Maintenance Oversight
* Act as the operational liaison for tenants, addressing queries and resolving issues related to infrastructure, access, services, and safety.
* Enforce tenant responsibilities for ongoing maintenance and operational compliance, ensuring all systems and equipment are in safe, functional condition.
* Conduct regular inspections or spot checks to verify maintenance of:
* Escalate maintenance deficiencies to tenant management and initiate enforcement actions if left unresolved.
* Support HSE, Fire Safety, and Asset Managers with coordinated inspections, audits, and remedial actions.
* Fire safety systems (fire alarm interfaces, extinguishers, fire doors, evacuation signage)
* Electrical infrastructure (distribution boards, emergency lighting, load compliance)
* Grease traps and drainage systems, with attention to regular cleaning, odour control, and blockage prevention.
* Ventilation, HVAC, refrigeration, and water supply systems
Safety and Regulatory Assurance
* Monitor tenant adherence to all health, safety, fire, and life safety requirements, including risk assessments, fire drill participation, and statutory servicing.
* Ensure tenants are maintaining compliance with national safety standards (e.g., IS 3218 Fire Detection, IS 10101 Electrical Wiring Rules) and airport-specific requirements.
* Investigate and document incidents, near-misses, or hazards within tenant premises, collaborating with relevant internal teams to manage follow-up actions.
* Provide guidance to tenants on corrective actions, emergency procedures, and ongoing responsibilities for safety-critical systems.
Documentation and Reporting
* Maintain detailed records of all tenant activities, including fit-out schedules, compliance tracking, inspection reports, meeting notes, and formal communications.
* Work in conjunction with Infrastructure watching brief team to ensure all documentation related to commissioning, maintenance, and decommissioning is retained in accordance with airport standards and audit requirements.
* Prepare regular status reports and briefings for senior management, highlighting key risks, issues, progress updates, and tenant performance metrics.
* Support post-project reviews and continuous improvement efforts by contributing lessons learned and recommendations for future works.
Qualifications
Knowledge
* Dublin Airport operational policies, standards, and procedures, especially relating to commercial property, infrastructure, and safety.
* Building services engineering fundamentals (particularly M&E, HVAC, fire systems).
* Fire safety regulations and codes of practice, including IS 3218 (Fire Detection), IS 3217 (Emergency Lighting), and related Irish and EU safety legislation.
* Electrical safety standards, including IS Wiring Rules) and safe isolation procedures.
* Grease management, ventilation, and drainage systems typical of F&B environments.
* Familiarity with construction, commissioning, and decommissioning protocols in live operational environments (preferably aviation).
* Awareness of permit-to-work systems, health and safety regulations (e.g., Safety, Health and Welfare at Work Act), and basic understanding of landlord–tenant obligations.
Experience
* Minimum of 5–7 years' experience in an asset management, maintenance and or facilities management ideally within an airport, transport hub or critical infrastructure environment.
* Experience overseeing or coordinating retail, F&B, or concession fit-out works, ideally in a live operational setting.
* Proven record of managing M&E and fire safety compliance in tenant or landlord-facing roles.
* Experience working under a watching brief or supervisory role, ensuring third-party compliance without direct execution responsibility.
* Familiarity with permit-to-work systems, operational readiness planning, and handover procedures.
* Exposure to multi-stakeholder environments involving internal technical teams, external contractors, tenants, and regulators.
Skills
* Strong coordination and communication skills to effectively liaise with tenants, contractors, and internal stakeholders.
* Technical literacy to understand and review drawings, M&E layouts, specifications, and compliance documentation.
* Problem-solving and risk identification, with the ability to escalate issues early and appropriately.
* Inspection and audit skills, including the ability to identify non-compliance, record findings, and follow up on rectification.
* Conflict resolution and negotiation skills, especially when dealing with tenants or contractors who are underperforming or non-compliant.
* Proficiency in using project tracking tools, inspection software, and Microsoft Office Suite (Word, Excel, Outlook).
* Ability to manage and document multiple projects or tenant activities concurrently in a dynamic airport environment.