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Sap business process manager - order fulfilment & edi integration

Dublin
BioMarin International Limited
Business process manager
Posted: 15h ago
Offer description

Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Our manufacturing and process development teams manage the production of our therapies for clinical trials and commercial markets. These engineers, technicians, scientists, and support professionals continually provide quality assurance and ensure we meet all regulatory standards. We have manufacturing facilities in Northern California and in Cork, Ireland. Additionally, our supply chain teams procure the goods and services needed to support manufacturing and worldwide distribution. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. SAP Business Process Manager - Order Fulfilment & EDI Integration Hybrid (2 days on site Dublin) Closing Date: Friday 10th April 2026 Position Summary: The Business Process Manager (BPM) is the strategic owner of end-to-end Order Fulfilment processes within the SAP ecosystem. They ensure processes are standardized, optimized, and aligned with organizational goals, translating business needs into system requirements and leading implementations, change management, and continuous improvement. The BPM maintains template integrity, supports global deployments, and partners cross-functionally to design, enhance, and govern Order Management, Shipping, Delivery, and EDI-enabled workflows to ensure seamless integration and business alignment. Key Responsibilities: Process Leadership & Governance End-to-End Accountability: Own the entire OTC Order Fulfilment lifecycle-from Order Receipt through to Shipping and Delivery-ensuring alignment with organizational goals and customer expectations Lead OTC Order Fulfilment process governance to provide oversight and data-driven monitoring of process performance, compliance, and transformation progress. Cross-Functional Collaboration: Engage Supply Chain, Commercial, Finance, Global Trade and IT teams to integrate processes and resolve bottlenecks across order entry, shipping, and delivery ensuring seamless integration with partners Ensure adherence to regulatory and audit requirements across all sub-processes Support CoE governance by aligning process initiatives with strategic objectives. Coordinate resources across SMEs, technical teams, and vendors for ERP-related projects. Act as a change agent, promoting process excellence and SAP adoption across the organization. Process Analysis, Design & Optimization Define and maintain global OTC Order Fulfilment process standards and frameworks. Collaborate with commercial, customer service, logistics, and finance stakeholders to gather requirements, map AS-IS/TO-BE processes, and identify improvement opportunities. Lead workshops to define business rules, functional requirements, and end-to-end OTC process flows. Ensure designs consistently follow global templates, governance standards, and internal control requirements. Conduct change impact assessments and develop mitigation plans. SAP S/4HANA SD Functional requirements & Solution Delivery Own and maintain SAP template integrity, ensuring adherence to \"fit-to-standard\" principles. Collaborate with Solution Architects to translate business needs into functional specifications, user stories, acceptance criteria, and test scenarios. Govern template changes through structured Change Control processes Provide oversight to maintenance, design and testing of SD capabilities including: Sales order processing (order types, item categories, schedule lines, ATP/ aATP). Delivery and shipping processes (shipping points, routes, picking, packing, output types). Returns, cancellations, credit/debit memos, claims, and related workflows. Billing e-invoicing or EDI integrations where applicable). Partner with technical teams and architects to design and ensure robust integration with MM, FI/AR, EWM, TM, Credit Management, and Global Trade. Maintain and review documentation including, process flows, process solution design documents, and change controls. Train business users on Fiori navigation, personalization, and app usage to maximize productivity and standardization. Testing, Deployment & Hypercare Lead Unit, SIT, UAT, regression testing, and production validation activities. Manage test scripts, execution cycles, and defect resolution. Support cutover planning, data validation, and go-live readiness. Provide hypercare support and stabilization for SD, EDI, and Fiori processes. Data, Reporting & Controls Partner with Master Data teams on customer master, material sales views, pricing, and output records. Support analytics through embedded S/4HANA reporting, Fiori dashboards, SAC, or BW. Ensure compliance with SOX/GxP and internal control frameworks. EDI & Systems Integration Serve as the SD/OTC lead for EDI-enabled business transactions, ensuring seamless integration between SAP S/4HANA and external trading partners, carriers, 3PLs, and customer systems. Manage design, maintenance and troubleshooting for EDI message types such as: ORDERS/ORDRSP, INVOIC, DESADV, ORDCHG, DELJIT/DELFOR, payment remittance, etc. Work with integration teams to define mapping requirements and support testing. Collaborate with external partners on onboarding, compliance, and resolution of integration-related defects. Define monitoring requirements, error-handling processes, and proactive alerting to ensure EDI stability and business continuity. Required Skills & Competencies: Competencies Collaboration & Partnership: Fosters cross-functional teamwork, stakeholder engagement, and shared accountability. Continuous Improvement & Innovation: Optimises processes and drives ERP value through new ideas and efficiency. Change Agility: Adapts readily to shifting priorities, technologies, and business needs. Analytical Thinking & Problem Solving: Uses data and structured reasoning to resolve issues and deliver lasting solutions. Communication & Knowledge Leadership: Shares expertise, mentors others, and promotes clear communication. Operational Excellence: Streamlines processes using Lean, Agile, and UX principles to improve business results. Data & Analytics: Ensures quality data and supports data-driven decision-making across the organisation. Change Enablement: Drives change adoption, training, and maintains a strong super-user network. Governance & Strategy: Aligns ERP programmes with business strategy and manages compliance and value realisation. Technical Skills SAP S/4HANA Expertise in Sales & Distribution modules. Deep Understanding of SAP S/4HANA SD configuration Deep expertise in Order-to-Cash, Order Management and Shipping. Strong understanding of EDI and IDoc processing, partner profiles, and integration architecture. Proficiency with business analysis techniques, requirements gathering, and process mapping. End-to-End Process Ownership across internal and external partners. Process Design & Optimization with a focus on compliance and efficiency. Architecture & Technology ability to work with solutions and technical team to support the delivery of robust, secure, and scalable ERP and platform architecture. Delivers seamless system integration, automation, and change control to maintain operational stability. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

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