Job Overview
The Assistant Night Manager is a key role in maintaining the hotel's excellence during the night and ensuring a positive experience for all guests. This position requires a high level of customer service, effective communication, and leadership skills.
">
Key Responsibilities
* Assist in ensuring the smooth and efficient operation of the hotel during night shifts
* Support guest relations by addressing inquiries and resolving any issues that may arise
* Maintain overall health and safety standards at night, including conducting fire walks, security checks, and performing other relevant health and safety duties such as first aid
* Perform front office duties, including assisting with the night audit report and facilitating guest check-in and check-out processes
* Collaborate with the Night Porters, overseeing their nightly tasks and ensuring they are fulfilled efficiently
* Provide food and beverage service to guests during the night hours
],