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Brazilian portuguese speaking content quality specialist

FlowDesk CX
Portuguese speaker
Posted: 9h ago
Offer description

Are you aBrazilian Portuguesespeaker deeply connected to current social and political trends? Do you have a sharp eye for detail and a commitment to online safety? We are seekinglocal candidates in Dublinto join a high-impact Global Risk Operations team dedicated to maintaining the integrity and safety of a world-leading digital platform.This is afully onsiterole inDublin City Centredesigned for critical thinkers who understand the nuance of cultural context and regional policy.The Role: Protecting the Digital EcosystemAs a Quality Specialist, you will support the review of complex workflows managed by Global Operations, ensuring that platform policies are applied accurately and consistently.Key Responsibilities:Content Moderation: Review sensitive topics including hate speech, misinformation, bullying, and child safety to ensure a secure user environment.Special Operations (HERO & DOI): Manage viral/meme content and monitor activities related to dangerous organizations.Cultural Context: Apply high-level awareness of political and social situations regarding the Brazilian market to make nuanced policy decisions.Authenticity & Access: Perform ID reviews and manage escalation flows to prevent fraud and impersonation.Who You Are:Language Proficiency: Native or proficient in Brazilian Portuguese with a B2 level of English.Critical Thinking: Ability to think logically and make high-stakes decisions based on complex policy guidelines.Emotional Intelligence: The resilience and empathy required to handle sensitive content professionally.Communication: Exceptional verbal and written skills.Security Clearance: Must be able to pass comprehensive background checks, including Right to Work, Criminal Record, and Credit checks.Position Details:Location: Fully Onsite in Dublin City Centre (No remote/hybrid option currently available).Schedule: Full-time, 40 hours per week.Shifts: Fully flexible across Mon–Sun, 08:00 – 19:00.Contract: Permanent.Training: 4 weeks of comprehensive onsite training in Dublin.Note: No holiday requests are permitted within the first 8 weeks to allow for full training.Whats In It For You:Competitive Package: Attractive base salary (disclosed during the interview).Health & Security: Private Healthcare insurance and Death in Service benefit.Future Planning: 4% Pension contribution.Time Off: 20 days annual leave + 10 Bank Holidays.How to Apply:If you are currently based in Dublin and ready to contribute to global online safety for the Portuguese-speaking market, we want to hear from you.Please submit your CV in Englishto start the application process.Please note: We are only considering local candidates who are currently residing in or within commuting distance of Dublin City Centre.

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