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Category: Business Support, Customer Service (Entry)
Job Type: Full-time
Position Description
Admin team members in Stock Operations carry out tasks and responsibilities as assigned in a competent, timely, and safe manner. Drawdown of Purchase Orders to Suppliers in a timely and cost-effective manner to agreed procedures and guidelines. Follow up with Suppliers for delivery of overdue or urgently needed materials. Develop successful business relationships with our Suppliers. Enhance and develop internal relationships within Supply Chain, ESB Networks and E&MP. Maintain excellence in ongoing customer service for all of our customers and Suppliers.
Key Responsibilities
As an integral member of the Administration Team, perform all tasks associated with the team’s activity.
Create Purchase Orders for stock materials to ensure timely delivery of same.
Develop and maintain relationships with key suppliers and ensuring the cost effective administration of materials from them.
Ensure compliance with all relevant management procedures and practices.
Develop excellent working relationships with the other Supply Chain teams and other ESB Networks Customers
Provide a prompt and positive response to customer queries and other associated customer service issues.
Support all Supply Chain operations and objectives.
Actively support a strong Health & Safety culture within the team and in general
Responsible for the Integrity of the materials database on SAP4HANNA
Experience and Qualifications
A third-level qualification or equivalent relevant work experience.
Demonstrated strong work ethic with a clear focus on safety, quality, and cost objectives.
Flexible and adaptable approach to work, with a commitment to delivering excellent customer service.
Proven ability to meet delivery schedules and consistently achieve deadlines.
Strong communication, interpersonal, and reporting skills.
Ability to engage with and influence a broad range of stakeholders effectively.
Minimum of two years’ relevant professional experience.
Working knowledge of SAP would be an advantage
Good level of proficiency on MS Office Applications es. MS Excel / MS Word / MS Teams.
Location
This position will be based in ESB Depot Ballycoolin, Dublin or Cranmore Road, Sligo.
While training attendance in the office will be required 5 days a week and when training is complete a minimum 3 days per week will be a requirement of this role.
General
It is not anticipated that a staff member still on probation will be eligible to apply for a promotional vacancy.
Typically, an individual must have completed their probation and should have at least two years’ experience in their current role before being eligible to apply for a promotion.
An application from a staff member who does not meet the above criteria must have the approval of both the senior line manager and the HRM within the BU before progressing to the shortlisting phase
Note:For staff currently on non-monthly pay frequency, any promotion to Bands 5 and above will result in a change in pay frequency to monthly.
Reporting to
The successful candidate will report to the Stock Operations Team Lead.
Why Work with Us?
* Opportunity to lead Ireland’s transition tonet zero carbon future
* Career developmentthrough mentoring andtraining
* Corporate Social Responsibility Opportunities
* Sports and Social Clubs
* Networking opportunities
* Credit Union
* Access to staff well-being programmes
* Generous parental leave entitlements
* Strong values-based and inclusive culture
* Strong commitment to diversity, equity and inclusion
* Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted
Closing Date
29th of August 2025
Diversity, Equity and Inclusion Statement
ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.
Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, recruitment@esb.ie.
About ESB
Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.
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