Dromoland Castle, one of Irelands premier 5-star hotels, is seeking a Sales Coordinator.
We are looking for a highly motivated and organised individual to join our esteemed Sales Team.
The ideal candidate will possess exceptional planning and organisational skills, strong interpersonal abilities, and a proactive mindset.
If you thrive in a dynamic environment and are eager to contribute as a key member of our team, we would love to hear from you.
Overview of the Role: Handle enquiries from potential clients about meeting spaces, accommodations, and event bookings, directing each enquiry to the appropriate sales team member Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty Assist in coordinating logistics for FAM trips & site inspections for all market segments Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities Provide administrative support to the Sales & Events teams, including preparing documents and presentations as needed Maintenance of Dromoland Castle listing on partner sites, updating fact sheets across multiple sites on a quarterly basis with any new information on rooms, F&B, Activities etc Assisting with Site Inspections, sourcing new unique ideas for Gifting, idea generation for bespoke itineraries Oversee the Site inspection list and share with all team members each week Assist team on post Sales Trip / Tradeshow follow ups with targeted messaging to Luxury Leisure and MICE Agents.
Annual Leave resource for wider team members when out of the business Update Corporate databases and review check ins to identify new and existing corporate contacts for Sales.
Compile monthly room night & rev reports in conjunction with Commercial Manager Ensure the Sales PowerPoint presentations are market and segment specific Work with the Sales & Events team in conjunction with the Marketing team to compile the existing and new collateral opportunities for each business segment Requirements: A minimum of 2 years experience in similar role.
Ability to handle multiple projects simultaneously, working both independently and within a collaborative team in a dynamic, fast-paced environment.
Strong verbal and written communication skills.
Must be well organised and have a high level of service standards and ability to work under pressure.
An ability to work on your own initiative or as part of a team.
Have a friendly, chatty and outgoing personality.
High level of verbal and written English.
100% computer literacy, to include Microsoft packages (word, excel, outlook etc) & MOPOSA.
Benefits: Free Leisure Centre Access Pension Scheme after 6 months Sick Pay Scheme Company Events On Site Parking Wellness Programme Training & Development Programmes.
Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel Dromoland Castle Hotel is certified as aGreat Place To Work Work Authorisation: Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Skills: Events Sales Coordinator Star Hotel