Front Desk Professional
We are seeking a skilled and experienced Front Desk Professional to deliver exceptional guest care during their stay.
About the Role
The successful candidate will be responsible for ensuring a professional, friendly, and courteous service to all guests.
* Deliver outstanding customer service and exceed guest expectations;
* Work flexible shifts, including mornings and evenings 3-5 days per week;
* Communicate effectively with the team to ensure seamless service delivery;
Requirements
To be successful in this role, you will need:
* A minimum of 2 years' experience within the hospitality industry;
* Excellent IT, communication, interpersonal, and organisational skills;
* The ability to work varying shifts and be flexible;
Benefits
We offer a range of benefits to our employees, including:
* An employee assistance program;
* Discounted leisure centre membership;
Skills
Our ideal candidate will have:
* A strong background in reservations management;
* Exceptional guest care and service skills;
* Experience with Opera Fidelio is an advantage.