Overview
Be Yourself – Be a Bold Team Player – Be Leonardo. As a Receptionist you’ll be a face of the hotel, bringing your warm and friendly personality to work each day. You’ll work as part of a vibrant team, acting as an ambassador for the hotel and assisting guests with the check-in and check-out processes to deliver the 5-star guest experience.
Responsibilities
* Organise all aspects of the check-in and check-out processes for guests.
* Provide a high level of guest service and act as the first point of contact for guests.
Ideal Receptionist Qualities
* Be yourself.
* Be passionate to make a difference and eager to bring new ideas to the table.
* Be courteous to guests and colleagues at all times.
* Use knowledge to offer guidance and local recommendations for a great stay in the city.
* Have top-notch organisational skills.
* Be dependable and a reassuring influence for guests.
Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company-wide recognition scheme with vouchers for high street shops.
* Meals at work.
* Talent referral scheme with a bonus for recommending a friend.
* Regular events and celebrations, including Thank You Week and an Employee Awards Celebration.
* Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
* Ongoing job-related training with clear paths for progression.
About Leonardo Hotels
Built on decades of hotelier know-how, Leonardo Hotels operates over 230 hotels across Europe and Israel, with a growing portfolio in the UK & Ireland. We focus on career development and recruit for personality—how you interact with others and demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. We offer a variety of careers with a fun and friendly working environment and opportunities for progression. We also provide employee benefits, including discounts on overnight stays and performance-based rewards via the Leo Points system.
About Leonardo Hotel Dublin Parnell Street: A short walk from O'Connell Street and Dublin Castle, with modern rooms, free Wi-Fi, and on-site amenities including a restaurant/bar, cafe and 24-hour fitness room.
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