Job Description The Dedicated Onsite - Front of House will ensure the smooth operation for St Stephen's Green House (SSGH) and remote front of house services for 4 Earlsfort Terrace (4ET).
This role is critical in maintaining a welcoming environment for both visitors and staff while supporting the Building and Property Managers in facility management tasks.
You will oversee front-of-house activities, manage tenant and contractor relations, and handle key operational functions.
Job Responsibilities Create a welcoming and professional atmosphere for all visitors and staff.
Manage couriers and postal deliveries.
Ensure contractors and visitors log in using Traction Guest system.
Assist the Property and Building Manager with reactive and planned maintenance scheduling and tacking.
Support third-party contractors on-site for scheduled or reactive maintenance as needed.
Assist with uploading various Smart Sheets and SharePoint trackers.
Maintain the visual screens and information load Assist with all tenant communications.
Report any maintenance needs regarding building fabric and common areas to the Building Manager.
Conduct a weekly bell test of the fire alarm (training will be provided).
Monitor building security and report any issues and report to the building manager.
Manage the distribution and safe return of keys to contractors.
Build and maintain positive relationships with tenants and occupiers.
Act as a point of contact for day-to-day issues, ensuring timely resolution.
Provide a weekly report to the Building Manager detailing contractor attendance and activities.
Support the Building Manager and property manager with additional administration tasks as needed.
Record and report electricity readings.
Keep the front desk and main entrance (steps and lift lobby) clean and tidy.
Qualifications Fluent in English, with strong communication and interpersonal skills.
Experience in hospitality, office administration, or office management.
A positive team player, capable of working independently and managing multiple tasks.
Energetic, motivated, and solution focused.
Proficiency in MS Excel, Word, and Outlook.