About The RoleRole: Cleaning SupervisorSchedule of the role:39hrs per week, weekend coverage may be required.Main Duties and ResponsibilitiesSupervision (and direction where needed) of all cleaning team activitiesMaintaining excellent client relationshipAdvocating and developing a positive team spirit which will involve maintaining and developing high levels of safety, health, and environmental protectionMonitoring of work through daily spot checks, audits, and staff interactions to ensure high standards are maintainedManagement of staff rosters to ensure absenteeism and annual leave coverResolution of issues where they arise in a professional manner, and fair treatment of allManagement of wages and holidaysPreparation of work schedules / rostersImplementation of (including the arrangement of) staff training when requiredOther works as neededPerson SpecificationEssential Experience, Skills and Personal Qualities:Cleaning experience is essentialSupervisor experience will be an advantage, but training will be providedComputer literate is an advantage, but training will be providedExcellent customer service skillsStrong communicatorHigh sense of responsibilityAbility to identify issues and take action when needed in a safe and timely mannerAbility to empower and motivate othersOpen to feedback, responds to coaching and is a skilled learnerExcellent organisational skills and attention to detailStrong leadership, communication (written and oral) and interpersonal skills, within the department and across other departmentsSelf-motivated and results orientedDelivers results, strives for continuous improvement. Achieves high performance expectations, is accountable and has a keen sense of priority and urgency.Ability to prioritise your own work with excellent capability to multitaskAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.