Key Hotel Operations Professional
This role involves overseeing daily hotel activities, ensuring seamless operations and delivering exceptional customer experiences.
Main Responsibilities:
* Manage day-to-day hotel functions including staffing, guest preparedness, and security measures.
* Conduct thorough checklists, passover reports, and maintain high service standards.
* Lead morning briefings, communicate VIP requirements, and support staff during peak periods.
Additional Duties:
* Enforce hotel standards, procedures, and policies.
* Greet and assist guests, including VIPs, wedding parties, and conference attendees.
* Conduct property tours, promote services, and handle guest feedback effectively.
Essential Requirements:
* Suitable experience in a hotel Food & Beverage environment.
* Previous experience as a Key Operations Manager or Hotel Supervisor desirable.
* Exceptional communication, time management, and leadership skills.