Jobs
My ads
My job alerts
Sign in
Find a job Employers
Find

Customer relations admin - arabic

Cork
Apple
Posted: 22 August
Offer description

Cork, County Cork, Ireland Support and Service
Description
Provide comprehensive support and resolution options, including appeasement solutions to Apple customers and AppleCare RepresentativesConduct phone or email outreach to finalise customer requests, such as collecting & processing information for repairs, refunds, or agreement salesOffer consultative support to other AppleCare Advisors or teams via email on relevant issues, including consumer law coverage supportManage backend investigations and transactional activities as neededOutreaching to customer to complete AC+ Sales
Minimum Qualifications
Fluency in English and Arabic.
You are passionate about solving Customer problems and restoring their confidence in Apple.
You have strong communication skills, including the ability to actively listen to the Customer and be able to negotiate where needed.
You have excellent organisational/time management skills.
You are able to discern priorities from urgencies and have the ability to work under tight deadlines and pressure.
You have outstanding and consistent follow through until full resolution of Customer issues.
You are an excellent problem solver and decision maker; you can make good judgments by weighing up the Customer's needs as well as the needs of the business.
Preferred Qualifications
Familiarity with Apple Operating Systems
You are detailed oriented and analytical, while also being able to look at the bigger picture.
You are curious and ambitious, and like to think creatively.
You are target-oriented.
You are flexible and willing to explore additional responsibility, and assist in the execution of new projects.
You can work autonomously with little supervision.
#J-18808-Ljbffr

Apply
Create an E-mail Alert
Job alert activated
Saved
Save
Similar job
App review specialist - arabic speaking.
Cork
Apple
Arabic speaker
Similar job
Quality engineer - product operations graduate programme
Cork
Apple
Quality engineer
€80,000 - €100,000 a year
Similar job
Software engineer (data), ai & data platforms
Cork
Apple
Software engineer
Similar jobs
Apple recruitment
Apple jobs in Cork
jobs Cork
jobs County Cork
jobs Munster
Home > Jobs > Customer Relations Admin - Arabic

About Jobijoba

  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create an E-mail Alert
Job alert activated
Saved
Save