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As Critical Environment BAS Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical BAS (Building Automation Systems) controls that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations. Internally you will be called a Data Center Critical Environment Technician (CET).
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Responsibilities:
* Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 99.999% uptime to all critical power systems.
* Adherence to all quality, health & safety, and environmental policies within the Data Centre domain
* Follow up and close out on all BAS issues raised by the CE Team through daily shift reports and CMMS open WO’s.
* Maintain all BAS controls and equipment at optimal operational level.
* Develop and keep up to date all site mechanical and controls and BAS related procedures including EOPs, SOPs, MOPs, and APs. All documentation should be consistent with current client standards.
* Generation of periodic technical reports detailing the activities and issues relevant to the Data Centre domain.
* Drive site wide energy and sustainability efficiency and maintain targeted site PUE/WUE.
* Assist in the development and training of technicians and apprentices with BAS related issues
* Embody our culture and values
Qualifications
Required Qualifications:
* Proven experience at Electrician or Electrical/Mechanical Technician level in a critical environment. Preference is given to data centre, hospital, pharmaceutical production or power plant experience.
* An excellent understanding and experience of the mechanical and control systems used in a data centre environment, including Generators, Fuel Systems, Building Automation Systems and Controls, Air handling units, Variable Frequency Drives (VSDs), Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
* Good understanding of complex automatic control equipment, including relay logic, programmable logic controllers (PLC’s), building automation systems, and their integration with the data centre infrastructure.
* Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the vendors who perform maintenance or upgrade work on the data centre systems.
* Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc.).
* Strong and committed team player with excellent communication and coaching skills.
* Willingness to work outside of normal hours to resolve technical issues.
* The ability to learn quickly and to gain maximum benefit from extensive training and development program.
* BAS / HVAC Commissioning experience
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
* High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
o OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
o OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Research, Analyst, and Information Technology
* Industries
Software Development
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