Director of Operations – HospitalityAbout Your New EmployerJoin a highly supportive and collaborative team in a renowned hotel environment.Experience a work culture where departments work together, and staff wellbeing is a true priority.Enjoy access to professional training and ongoing career development in a dynamic, rewarding setting.About Your New Job as Director of OperationsAs Director of Operations, you will manage day-to-day operations across all hotel departments, including food & beverage, front desk, housekeeping, maintenance, conference & banqueting, and guest services.Lead, support, and inspire the food & beverage team, with direct responsibility for a large team of staff across multiple outlets.Report directly to the General Manager and play a key role in driving service standards, compliance, and business performance.Take ownership of budgets, labour costs, team recruitment, training, and guest experience.Work a 39-hour week over 5 days, including weekends (flexible scheduling).Embrace a hands‑on management style, championing excellence and collaboration across departments.What Skills You Need as Director of Operations2 years experience in a similar senior operations role within a 4 or 5 star hotel setting.Demonstrable leadership of large teams and direct management of food & beverage outlets.Strong knowledge of hospitality operations, financial oversight, and guest service excellence.Outstanding communication and interpersonal skills.Ability to work weekends, with flexibility on scheduling.Reside within commuting distance (up to one hour) or be open to relocating.What's on Offer?Attractive base salary and commercial bonus scheme.20 days annual leave plus 10 bank holidays.Company pension contribution and annual health insurance contribution.Access to wide-ranging employee benefits (training, staff discounts, recognition schemes, and more).On‑site accommodation (staff house) available for those needing to relocate.Supportive team environment with a strong focus on development and wellbeing.
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