Leevin Ireland has been an expert in providing student accommodation solutions since 2018 and today we are the largest accommodation company in Ireland.From international students to tourists worldwide, we welcome thousands of guests from different countries with different purposes, whether in Dublin, Cork, Faro in Portugal or Barcelona in Spain. We aim to offer our customers a comfortable, convenient, high-quality accommodation experience. With a wide range of accommodation options, we work to meet each customer's individual needs and preferences.The receptionist, in addition to other responsibilities such as receptionist, customer service, check-in, check-out (early) and control of entry and exit from the hostel, develops administrative work, such as organizing check-ins for the following days, conference customer data and need to be prepared to deal with situations where you won't have the immediate support of your supervisor or manager.Key Tasks and Responsibilities (in this role you will)Greet all guests and assist them with check-in and check-outMaintain a positive attitude and friendly demeanour towards guests and staffRespond to all guest questions and requests through all our communication channelsAnswer our WhatsApp and phone callsManage guest bookings and reservationsKeep a tidy and orderly workspaceAssist with administrative and clerical tasks as neededRegister guests collecting necessary information (like contact details and exact dates of their stay)Make reservations in personKey Functional Competencies (You possess the following)At least 1 year of experience working as a hotel receptionist or customer service role;Solid written and verbal communication skillsAdvanced English & SpanishAbility to maintain a positive, friendly attitude even under high pressureExcellent organizational and multitasking skillsAvailability to work during the night (including weekends)Ability to learn and manage systemsIndividual Competencies (You are able to)Be Resilient - Rebounding from setbacks and adversity when facing difficult situations.Collaborate - Building partnerships and working collaboratively with others to meet shared objectives.Drive Results - Consistently achieving objectives, even under challenging circumstances, pushing self and others to accomplish goalsHave Courage - Stepping up to address complex issues, saying what needs to be saidExperience / Education (You are/have)A bachelor's degree in Tourism or Hotel Management is a plus;Business Administration or a related field is preferred.Candidates with equivalent work experience or relevant certifications will also be considered.BenefitsGewardz – after 6 monthsWellhub – after 1 yearLeevin Milestones – recognition for length of service starting from 2 years30% discount on Leevin short-term accommodationsGP discountDiscount on English coursesDiscounts at partner restaurants and pubsDiscounts on health and wellness services with Leevin Group partnersJoin our team and grow your career in a supportive and dynamic environment.If you're eager to contribute to an essential part of our business and build a foundation for your future .