We have a fantastic Full Time vacancy for a Duty Manager in the excellent 4 Star Claregalway Hotel.
Key Duties and Responsibilities:
Assist in the management of the day to day operations of the Hotel, with a strong focus on Food & Beverage Operation, leading by example, to achieve the highest level of Guest satisfaction.
To ensure that all areas in your department are kept clean at all times.
All areas must be maintained organised as per standards and checklists.
Assist the Food & Beverage Manager in special projects and assignments.
To deal with any customer complaints in a professional manner.
Makes recommendations with respect to Food & Beverage promotions in order to achieve service delivery objectives
Cross departmental shifts within food & beverage outlets will be expected due to business needs
Where applicable recommends and introduces products to improve the service delivery system as it relates to the business.
Ensuring food and beverage cash handling and HR compliance procedures are adhered to
Participate with menu reviews
Assists in the purchasing of inventory.
Monitor, maintain and follow all service and operational procedures as laid out in your checklists, operational standards and employee handbook.
Communicates fire, emergency and health and safety procedures in compliance with the health and safety statement.
To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
Monitoring of rosters and staffing on a daily basis.
To report for duty on time and in the correctly presented uniform.
To accept flexible work schedule necessary for uninterrupted service to Hotel guests.
To attend all training courses as notified to you.
Perform other duties as required
This job description is not intended to be exhaustive and may be added to in the future depending on the needs of the business.
Requirements:
Two year's experience as a Duty Manager role in the hospitality industry
Customer focus.
Attention to detail.
Ambition to develop.
Excellent level of English both oral and written
Must be available to work full time both midweek and weekends
Job Type: Full-time
Pay: €32,****** per year
Benefits:
Food allowance
On-site gym
On-site parking
Application question(s):
Will you commute to Claregalway Hotel for this role H91XR8E
Experience:
Hospitality: 2 years (required)
Work authorisation:
Ireland (required)
Work Location: In person