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Support services assistant

Hospital
NHS Ayrshire & Arran
Service assistant
Posted: 19 February
Offer description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.The RoleThe Hotel Service Department function aims to achieve delivery of a quality service for Integrated Services, Catering Sevices, Divisionwide Driving Services, Divisionwide Ground Maintenance and Centralised Switchboard services.Integrated Service function is to achieve delivery of a quality service for:Core CleaningCatering Related DutiesPatients Personal Clothing ServicePorter/Messenger ServicesDuration, Location, and Working Pattern: PermanentThe shift patten for this post arePost 1: 12.33 hours per week (Monday – Friday 16.00 – 19.00)Post 2: 14.8 hours per week (Monday – Friday 16.30 – 19.00)Post 3: 22.22 hours per week (Monday – Friday 15.30 – 20.00)Please note the salary is pro rata for part time hours.Gorbals Health centreKey ResponsibilitiesCore CleaningAll aspects of cleaning ensuring cleaning work schedules are followed Operation of cleaning equipment (see attached equipment list)Removal and disposal of wasteLitter picking within 10m radius of buildingsCurtain/Screen HangingCatering Related DutiesMeal service tasks (including plating meals) as per departmental HACCP systemRecord food, fridge and hot plate temperatures as per departmental HACCP systemDishwashingPrepare for next meal serviceOperation of catering related equipment (see attached equipment list)Removal and disposal of wastePatients Personal Clothing ServiceSorting and classification of clothing before washingOperation of laundry equipment (see attached equipment list)Sorting and packing of clean garmentsRemoval and disposal of wastePorter / Messenger ServicesCollect and distribute on site mailOperation of mail equipment (see attached equipment list)Collection and onward transmission of specimens and sharps boxesPatient transport on site and off sitePatient escort dutiesThe movement of furniture and office equipmentPorter / Messenger Services ContMeal distribution, collection and deliveryLaundry collection and distributionSite security checksWaste collectionStaff escort duties Deliver of Medical gassesVehicle cleaningGeneralFollow work schedules as instructedReport any faults to supervisorUse equipment only as instructedRecord information as per departmental BSI 9001 :2000 quality systemWork in a safe manner and give consideration to others around youEnsure all statutory and Divisional procedures are followedKnowledge, training, qualifications and/or experience required to do the job: Knowledge of all of aspects Integrated Service as in job purpose (Induction training provided)Training in the use of all machinery used (Training provided)Knowledge of Health and Safety (Training provided)Knowledge of COSHH (Training provided)Knowledge of Lifting and Handling (Training provided)Basic Food Hygiene certificate (Training provided)Knowledge of Infection Control practices (Training provided)For tasks involving driving duties a driving licence is necessaryWhat We OfferWe offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.As an NHS Scotland employee, you will be entitled to:A minimum of 27 days annual leave, increasing with length of service, plus public holidaysMembership of the NHS Pension Scheme, including life insurance benefitsSalary Sacrifice Car Benefit Scheme Development opportunities including study bursaries, e-learning and classroom-based coursesEnhanced pay for working public holidaysNHS discounts on a wide range of goods and servicesConfidential employee support and assistance, including counselling and psychological therapiesInterested?If you would like to find out more, we would love to hear from you.For An Informal Discussion, Please ContactAnnette Gibson, Integrated services Manager Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidatesThis post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback. From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.Candidates must provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools or other third-party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the recruitment process.For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

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