Posted: 9 August
Offer description
Department Manager Role
We are a leading retailer, providing fashion and homewares to our loyal customers.
Our guiding principle is to deliver excellent quality products at competitive prices and we are constantly developing our product ranges.
About the Job
The primary job function of the Department Manager is to take accountability for their department, ensuring operational standards to maximise sales and profitability, whilst maintaining costs and controlling stocks.
Inspiring performance of team through coaching to deliver outstanding results and customer service.
* To achieve targeted business goals and objectives for the department
* To lead the team, in a manner appropriate to the brand, to deliver agreed business strategies
* Ensuring all relevant trading and legal policies are in place and adhered
* Maximising sales through analysing data, stock availability, trading patterns and pre-empting customer needs and demands
* In conjunction with senior management, maintaining accurate records and ensuring the right choice and levels of product to drive sales
* Demonstrating through role modelling how to deliver excellent customer service
Key Performance Indicators (KPIs)
The KPIs for this role include:
* To deliver the budgeted sales plan for the department
* To maintain high standards of customer service and store appearance
* To ensure the department has the right product range and stock levels to meet customer demand
