Join Keelings You will be part of a passionate team of people and a growing business. Come on the journey with us where you will grow and develop and truly feel a sense of belonging. At Keelings, we don't just grow quality fresh produce, we also nurture people and their professional development. The Keelings family always employ the best people for the job, the key to our success is the quality of the people we employ.Purpose Of The RoleTo manage accounts dedicated to the role in a professional and timely manner working to a very high standard to deliver strong results for the relevant customers internally and externally. The collection of funds due on the nominated debtors accounts / ledger must be timely and efficient and at all times working to maximise cash flow and minimising bad debt risk.Key Accountabilities & ResponsibilitiesResponsibility for the collection of debtor accounts across Multiples and Independent AccountsWeekly Debtors reconciliations/Excel which forms a large part of this roleDaily Cash / Cheques posting/allocationsCustomer query resolution – provide copy invoices, statements & follow up to ensure credit requests are approvedImporting of sales batches from warehouse system (KBS) to financial system (SUN)Management of weekly / monthly direct debitsWeekly/Monthly close off for debtors including statement runAttend weekly meetings with Team Lead/Credit Manager to discuss debtors collection progress and escalate problem issuesWeekly update on bad debt provision where appropriateDeal with the relevant commercial department on problem accounts to ensure prompt paymentWork with the team leader to report all overdue accounts to the Credit Insurance CompanyCross train with other members of the AR Team to ensure full knowledge across the full ledger and adequate holiday cover can be maintainedAny other ad hoc duties as deemed appropriate by the management team (included currently is reception cover on a rostered basis)Key Performance Indicators (KPIs)Ensure customers are adhering and paying within agreed credit terms.Resolve queries in a timely manner so that payment is collected efficiently.Reduce Bad Debt risk for the business.Key Skills & KnowledgeExcel / Credit Control experience / Telephone etiquettePrevious experience in a fast-paced environment, Cash Collection, query resolutionEducation & QualificationsMinimum of two years' experience in Credit Control is desirableA self-starter with an ability to work on their own initiativeCustomer focusedExcellent Attention to detailExcellent communication skills / Confident Phone MannerExcellent working knowledge of ExcelMulti-tasking abilities are a must for this fast paced environmentKeelings ValuesPeople Matter -We support and treat each other in a clear, fair and respectful way. We all learn, develop and encourage everyone to contributeTeamwork -We inspire and help each other to deliver our ambitions together as One KeelingsIntegrity -We do the right thing and deliver on our commitmentsPassion for Achievement -We motivate ourselves and each other to achieve our ambitions with energy, knowledge and courage. We are always striving to be better.Recruitment ProcessCV Submission & email acknowledgment of receiptPhone Screening1st Interview2nd InterviewOutcome & FeedbackInclusion & Diversity StatementIn Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.Reasonable Accommodation StatementIf you require reasonable accommodation in submitting your application, interviewing, completing any pre-employment testing, or otherwise participating in the recruitment process, please contact Keelings Careers - Keelings Strategy & Values –