We are seeking a friendly, organized, and reliable receptionist to join our medical practice.
As the first point of contact for patients, the Doctor's Receptionist plays a key role in providing excellent customer service, managing appointments, and supporting the smooth operation of the clinic.
Key responsibilities
Greet patients and visitors in a professional and welcoming manner.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, confirm, and manage patient appointments using the clinic's system.
Register new patients and update existing patient information.
Manage the patient check-in and check-out process efficiently.
Maintain patient confidentiality in compliance with HIPAA and clinic policies.
Handle administrative tasks such as filing, scanning, faxing, and data entry.
Process billing, co-pays, and other payments as needed.
Liaise with doctors, nurses, and other healthcare staff to ensure smooth workflow.
Keep the reception area clean, organized, and stocked with necessary materials.
Demonstrate IT proficiency (Outlook, Excel and other software)
Be Open to learning and developing new skills
Job Type: Part-time
Pay: From €***** per hour
Benefits:
On-site parking
Application question(s):
Experience in Word, Excel, Microsoft teams
Education:
Leaving Certificate (preferred)
Experience:
Medical administration: 1 year (preferred)
Work Location: In person