Job Description * This is an evolving and developing role so responsibilities may change over time. Flexibility to support the changing business will be important. Group Technology Service (GTS) Service Delivery plays a critical role in enabling An Post's strategic objectives, supporting innovation, improving operational efficiency, and delivering secure, scalable solutions that power our transformation journey. To strengthen this capability we are seeking a Cloud Administrator to join the Platform Technologies team to ensure the smooth and reliable operation of our Microsoft Azure environment. As a member of the Platform Technologies Azure Cloud Engineering team, the Cloud Administrator will be responsible for the development and maintenance of infrastructure services across An Post's hybrid and public cloud estate. You will work collaboratively with internal teams and external partners to manage resources, and implement best practices. Responsibilities The main responsibilities associated with the role include, but are not limited to the following: Day to day management and maintenance of Cloud infrastructure resources (IaaS, PaaS and SaaS) in accordance with An Post's Cloud Adoption Framework and best practice Manage the full lifecycle of incidents and problems, taking ownership from identification through resolution. Ensure timely escalation when necessary, keeping all stakeholders informed throughout the process. Work collaboratively with colleagues and other technical teams to support projects and manage incidents. Support in the planning and delivery of both native and hybrid cloud systems Automate and drive process improvement across the cloud environment. Engage in continuous learning across the technology stacks, evaluate and provide recommendations on new solutions Participate in 24x7 on-call rotation. Demonstrate An Post Values and behaviours in your day-to-day work and address behaviour that supports/conflicts with them. Qualifications At least 2 years' experience in a support or related position is essential. Comprehensive technical knowledge, and understanding of Operating Systems and Infrastructure administration. Understanding of foundational Azure concepts such as Azure Networking, Virtual Machines and M365 services. Knowledge of Directory Services, including both on-premises Active Directory and Entra ID, is highly desirable. Excellent communication skills, with the ability to convey information clearly and effectively to both technical and non-technical audiences, in both verbal and written forms. Proven ability to create clear and concise documentation. Capable of working effectively both independently and as part of a team. Critical Competencies (The following competencies are critical to the delivery of results and/or to superior performance in this role) Technical / Professional Knowledge Problem Solving and Analysis Teamwork Flexibility Candidature Applications are encouraged from serving employees, who have successfully completed the Company's probationary/trial period and who feel they have the necessary skills and experience for this position and who are currently performing roles up to and including but not exceeding IT3 roles and pay range. Applicants must align with the standard Company rules and regulations regarding conduct, performance and attendance. Selection Intending applicants should note that reviewing/shortlisting of applicants will be in accordance with the recruitment and selection criteria stated above. Satisfactory evidence of being able to fulfil the requirements of the job and meet the personal profile criteria set out in this notice is essential and must be clearly demonstrated in the application. The selection process may entail appropriate testing to assist in evaluating the suitability of candidates for the job and a competitive interview. Applications will be reviewed in the first instance by a Selection Board to decide on the candidates to be invited to the next stage of the selection process. Taking into account the CV and other supporting material together with the results of the tests and interview, an interview board report will be compiled and recommendations made on each applicant. Our Learning and Development Team run CV writing workshops and interviewee skills courses from time to time. Forms for all courses are available via the Learning & Development section on the An Post Intranet. Appointment There will be a six-month probationary period and process in place for those appointed to the above position. Should a successful applicant fail to achieve the standards expected at any stage during the probationary period, there will be early, effective intervention designed to enable them to reach and maintain acceptable standards of performance. However, should they fail to reach and maintain these standards following this intervention; they will revert to their previous grading/position and to the salary point they would have reached if they had continued in that grade provided the record of service during your period in the position now advertised was satisfactory from the point of view of conduct. At An Post we appreciate the value that diversity brings and believe our workforce should be reflective of the customers and communities we serve. That is why we actively welcome applications from people from all backgrounds, and do not discriminate based on gender, age, race, religion, marital status, sexual orientation, disability, membership of the Travelling community, or family status. We are committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process, or have questions relating to accessibility, please email. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.