German Policy Administrator
Description:
We are seeking a highly organized and detail-focused German-speaking Policy Administrator to join our team in Dublin. As a key member of our back-of-house operations, you will be responsible for managing documents, processing claims, and coordinating with stakeholders to ensure seamless contract management.
Responsibilities:
* Manage and maintain accurate document filing systems in a fast-paced environment.
* Process claims and adhere to SOPs and quality control agreements with clients/customers.
* Communicate effectively with key stakeholders to ensure contract compliance and timely coordination.
* Meet deadlines and coordinate administration tasks with relevant parties.
* Pursue ad-hoc projects as assigned.
* Maintain strong professional relationships with external clients through excellent customer service.
* Develop product knowledge to ensure seamless document management.
* Multitask daily workloads and build positive working relationships with external clients.
* Ensure client retention and satisfaction through exceptional customer service.
* Foster positive working relationships with internal clients.
* Show flexibility and willingness to learn new skills.
Candidate Profile:
* Fluent German speaker (reading and writing).
* Previous experience working in the German market is preferable.
* Experience working in a fast-paced environment.
* Excellent problem-solving skills.
* Team player with strong communication and interpersonal skills.
* A keen eye for detail and accuracy.
* Motivated individual with ability to manage high workload, multitasking, and prioritizing tasks.
* Proficient in Microsoft Office (PowerPoint, Word, Excel).