Helpdesk Support Engineer – Launch Your IT Career & Get Certified in AWS
• Emerging Tech & Real Learning Opportunities
• Fast-Growing Global Organisation
• Career Development & Cloud Certifications
This is a fantastic opportunity for a
Junior Helpdesk Support Engineer
to kick-start their IT career with a highly respected financial services company based in Dublin. With a strong global presence and a long-standing history of success, the company provides a stable and supportive environment for you to develop your technical skills.
This role is ideal for someone early in their IT journey who's eager to learn, get hands-on experience, and take the next steps towards more advanced support roles. You'll gain real exposure to Level 1 responsibilities while being encouraged to explore modern technologies and cloud platforms like
AWS
and the
Microsoft 365
environment.
The company supports learning and development, offering clear paths to certifications and career growth. You'll also work across a variety of teams, gaining experience in security, infrastructure, and cloud, all while helping users and making a difference. They operate a
hybrid work model
, with staff in the office Monday to Thursday and flexibility for personal circumstances.
You will:
• Support around
95 users
across a busy and evolving tech environment
• Get hands-on with
monitoring
tools,
cybersecurity
basics, and
cloud
services
• Be the first point of contact for IT support issues and troubleshooting
What you'll bring:
• A diploma or degree in an IT-related area
•
1–2 years'
experience in a Helpdesk, Support, or IT Service role
• Knowledge of
Microsoft 365
, Windows environments, and basic networking
Salary / Remuneration:
€35,000 - €45,000 + bonus, pension, health insurance, and lunch.
For more information, contact Serena Akbib confidentially on or email your CV to
I specialise in recruiting for IT Support. If you wish to discuss this or other career opportunities, please feel free to contact me.
For more opportunities, visit:
About Archer – Archer Recruitment is a Specialist IT Recruitment Consultancy based in Ireland.