Kilmurry Lodge Hotel | Castletroy, Limerick
About Us
Kilmurry Lodge Hotel is a thriving independent hotel located in the heart of Castletroy. We're home to the popular Nelligan's Bar & Restaurant and CASK - Limerick's premier live music and entertainment venue. With 30 years of hospitality excellence and an exciting expansion ahead, we're looking for a dynamic Reservations Manager to join our growing team.
The Role
We're seeking an experienced and strategic Reservations Manager to lead our reservations and events sales operation on a full-time, permanent basis. You'll be responsible for maximizing revenue across room bookings, corporate events, weddings, and live entertainment while managing relationships with key clients and online distribution channels.
This senior role combines strategic oversight with hands-on sales execution, perfect for someone who thrives on achieving results while building a high-performing reservations function in a dynamic, growing business.
Key Responsibilities
Reservations Management
* Work closely with Revenue Manager to implement pricing strategies
* Analyse booking patterns and forecasting to inform business decisions
Events & Function Sales
* Working under the guidance of the Director of Sales and Marketing
* CASK Venue Sales: Convert inquiries for live music events, corporate parties, and alternative weddings
* Hotel Function Rooms: Sell corporate meetings, conferences, seminars, and private celebrations
* Nelligan's Bar & Restaurant: Coordinate dining events, themed nights, and private gatherings
* Develop competitive proposals that maximize revenue while meeting client needs
* Build and maintain relationships with corporate clients and event planners
Business Development & Client Relations
* Proactively identify and pursue new business opportunities across all market segments
* Build strong relationships with corporate clients, travel agents, and event planners
* Conduct site visits and venue tours for prospective clients
* Network within the local business community to generate leads
* Handle VIP bookings and high-value client relationships personally
Marketing Collaboration
* Work with marketing team on promotional campaigns and special offers
* Provide market intelligence and sales insights to inform marketing strategy
* Create packages and promotions that drive bookings during low periods
* Contribute to content creation showcasing our venues and experiences
What We're Looking For
* Experience in hotel reservations, sales, or revenue management
* Proven track record of achieving sales targets and revenue goals
* Experience with hotel property management systems and channel management and advantage
* Strong leadership skills with experience managing or supervising teams
* Excellent communication skills both written and verbal
* Full-time availability including flexibility for events and client meetings
* Familiarity with the Limerick market and local business community
Please Note: This job description provides an outline and overview of the role and is not intended to be exhaustive. Additional responsibilities may be added based on business needs and the successful candidate's skills and interests.
Job Type: Full-time
Pay: €38,000.00-€40,000.00 per year
Benefits:
* Company events
* Food allowance
* Gym membership
* On-site parking
Experience:
* Hospitality: 2 years (required)
Work Location: In person