As a key member of our management team, the Healthcare Operations Manager will oversee homecare operations to ensure high-quality care is delivered to clients in their homes. Primary responsibilities include supervising caregivers, maintaining regulatory compliance, coordinating client care plans, and managing a team of healthcare staff.
This role requires an experienced professional with expertise in homecare or community care, strong organizational and communication skills, and the ability to work under pressure.
The successful candidate will be responsible for:
* Providing exceptional care services
* Managing staff and administrative tasks
* Developing business strategies and marketing initiatives
* Ensuring health and safety standards are met
* Leading and driving the implementation of our strategic vision and goals
To succeed in this role, you will need:
* Strong planning and organisational skills
* Proven people and performance management skills
* Experience in a managerial or supervisory role within a homecare agency
* Compassionate and empathetic approach to client care
* In-depth knowledge of homecare regulations and policies
A degree in healthcare administration, nursing, or a related field is desirable. Previous experience of managing a team in a dynamic environment is also advantageous.