We are Dean Group. Dive into our company culture, where genuine individuals are celebrated and fun is integral. We specialise in design led, premium hotels, with a focus on art, culture and people. Always leading from the front, we grow careers internally, seeking the best and brightest. Driven by our ethos, our team collaborates with enthusiasm, pushing boundaries for both colleagues and customers.
We are currently seeking an experienced Group Sales & Events Coordinator to join the team in Head Office (2-4 Ely Place, Dublin 2). If you have proven skillsets in Sales and Events we would love to hear from you.
Key Areas of Responsibility
Event & Diary Management
Meetings & Events Coordination
Client Communication & Relationship Management
Administration & Reporting
Sales Support
Job Purpose
The Sales & Events Coordinator is responsible for handling and processing all group sales & events bookings for Dean Group, Dublin Cluster. The role ensures maximum hotel revenue, guest satisfaction, and seamless coordination of bookings, while maintaining high standards in line with the hotel's business plan, policies, and service concepts.
This role also supports the sales and events team by maintaining accurate client files, preparing contracts, coordinating client meetings, and ensuring the smooth delivery of events from enquiry through to completion.
Role Responsibilities
Sales & Diary Management
Maintain and update the function and events diary.
Input all business enquiries, provisional, tentative, and confirmed bookings into Thynk.
Manage daily amendments to S&E and bedroom group bookings.
Ensuring accuracy and timeliness.
Meetings & Events Coordination
Prepare quotations, proposals, and contracts for bookings.
Coordinate client meetings to finalise event details.
Ensure event summaries and banqueting event orders are produced and signed off in line with timelines.
Prepare function sheets for function sheet meetings.
Conduct on-site client inspections where required.
Client Communication & Relationship Management
Handle all initial enquiries promptly and professionally.
Consistently follow up on bookings to maximise conversion into confirmed business.
Update client files in line with hotel standards.
Chase decision dates and ensure all updates are reflected in Thynk.
Administration & Reporting
Maintain accurate and detailed client and booking records.
Prepare relevant reports for S&E reservations.
Sales Support
Assist the sales team by scheduling appointments, sales calls, and site inspections as required.
Support targeted sales initiatives to maximise revenue opportunities.
Preferred Experience & Skills
Previous experience in events coordination, or a similar hospitality role.
Strong administrative and organisational skills with high attention to detail.
Excellent communication and interpersonal skills.
Proficiency in booking and CRM systems (experience with Thynk an advantage).
Ability to manage multiple tasks and prioritise in a fast-paced environment.
Sales-focused with the ability to build and maintain client relationships.
A proactive, team-oriented attitude with strong problem-solving skills.
Benefits:
* Global discounted staff room rates across the group
* Eligible for a bonus
* 50% off Food and 25% Beverage across the group
* Accrued Annual Leave with Service
* Friends and Family discount
* Gym Membership Discounts*
* Continual training and development
* Career progression within the Group
* Gratuities *
* Meals on shift
* Bike to work scheme
* Taxsaver for travel
* Refer a friend scheme
* Wellness at work events and access to wellness platform
* Employment Assistance Programme
* Group discounts for cinema tickets, shopping deals etc
* Team appreciation days
* Service recognition
* Regular fun-filled activities and gatherings for all teams across the group
* Applicable to certain positions
Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group
HP