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Operations & branch manager

Mountrath
EPS Group
Branch manager
Posted: 14 November
Offer description

Operations & Branch Manager – EPS Group
Lead our Product Business unit, managing a bustling warehouse, counter sales, service, and logistics facility serving customers across Leinster.
Key Responsibilities

Oversee receiving, storage, and dispatch of products, ensuring accurate stock control and efficient order fulfilment.
Maintain warehouse logistics and inventory management to optimise stock levels and minimise discrepancies.
Implement health & safety standards within the warehouse environment.
Manage counter sales, providing excellent customer service and seamless order processing.
Assist customers with product selection, quotations, and technical inquiries.
Coordinate service repairs and maintenance to deliver high-quality, timely service.
Oversee invoices, credit control, and debt collection, ensuring timely payments and accurate financial records.
Monitor financial performance and contribute to operational planning and reporting.
Manage relationships with suppliers, couriers, and service providers to maintain cost-effective and reliable supply chains.
Lead a team of up to six, fostering a positive, high-performance work environment.
Provide training, coaching, and development opportunities to enhance team capabilities.
Identify and implement process improvements to streamline operations and enhance efficiency.
Ensure compliance with EPS Group policies, quality standards, and industry regulations.

Requirements

Minimum 3‑5 years in operations, logistics, or branch management, ideally in distribution, technical sales, or service environments.
Experience in water treatment, pumps, or related technical products is a strong advantage.
Proven ability to manage, develop, and motivate a small team.
Strong interpersonal and communication skills to engage with customers and resolve issues effectively.
Hands‑on experience in stock management, logistics, and order processing.
Understanding of invoicing, debt collection, and financial reporting.
Proficiency in ERP systems, warehouse management software, and Microsoft Office.
Ability to troubleshoot operational challenges and implement practical solutions.

Compensation Package

Competitive salary and benefits package
Opportunities for professional development and career growth
CPD accredited employer
Collaborative and supportive work environment
Laptop or desktop and work mobile phone provided
Flexible working options, dependent on location and role requirements

Equal Opportunity Statement – EPS Group is an equal opportunities employer.
Contact us: 022‑31200 or email to recruiting team.
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