Kilkenny Ormonde Hotel are recruiting an Hotel Receptionist - Part Time Position to join our Front Office Team.
Reporting to the Front Office Manager, the successful candidate's responsibilities will include:
* Providing excellent service to guests at all times
* Adhering to company Brand Standards
* Ensuring smooth completion of Front Office operations
* Check-in and check-out of guests at Reception
* Dealing with guest queries
* Processing payment for guests bills on check-out
* Organising check-in for large tours and groups with room allocations
* Taking reservation calls when required
Ideal Candidate
* An individual with a positive, professional and friendly manner who excels in customer care
* The ability to work in a fast paced environment whilst ensuring attention to detail
* Organisational and Administrative Skills
* Strong IT Skills
* Experience with Hotsoft would be desirable
* Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods
* Previous experience in a similar role is essential, preferably in a 4* Hotel
Benefits of working with Kilkenny Ormonde Hotel
Benefits of working with the Kilkenny Ormonde Hotel:
* Complimentary Leisure Club Membership
* Complimentary meals while on duty
* Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
* Discounted Accommodation and F & B rates in Windward properties
* Discounted Friends and Family Rate
* Discount on prebooked events in the property
* Employee Referral Scheme
* Uniform Provided
* Christmas Savings Scheme
* Career Development Programme
* Employee Assistance Programme
Please apply with full CV. We are an equal opportunities employer.
Reference ID: KOHREC2024
Job Types: Part-time, Permanent
Pay: €13.50-€13.65 per hour
Benefits:
* Gym membership
Application question(s):
* Are you over 18 years old?
* Are you available to work Midweek, Weekends & Holidays?
* Do you have experience in this role?
* Do you have a valid work permit?
Work Location: In person
Reference ID: KOHREC2024