Deputy General Manager- Marine Hotel Ballycastle £35k-£40k Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences?
Our valued client, The Marine Hotel Ballycastle is looking for a Deputy General Manager to oversee all hotel operations, with a strong focus on Food & Beverage.
This is a fantastic opportunity for a motivated leader to drive operational excellence, maximise revenue, and foster a positive team culture.
The Marine Hotel is a cherished establishment renowned for its welcoming atmosphere and exceptional service.
They take pride in offering guests a cosy, home-away-from-home experience with comfortable accommodations and delicious, locally sourced culinary delights, all while enjoying breathtaking sea views.
What Youll Be Doing: Leadership & Management: Deputise in the absence of the General Manager and lead the team to achieve operational excellence.
Operational Oversight: Manage all daily hotel operations within budget and to the highest standards.
Guest Experience: Maintain outstanding levels of internal and external customer service, responding proactively to guest needs, complaints, and reviews.
Team Development: Recruit, train, and develop an engaged and high-performing F&B team.
Financial Responsibility: Forecast, plan, and manage F&B orders, staffing, and budgets to achieve financial targets.
Health & Safety Compliance: Ensure full compliance with all statutory and company H&S regulations.
Collaboration: Work closely with kitchen, events, and reception teams to ensure seamless operations.
Event Management: Oversee multiple events within the property, utilising trained personnel effectively.
You will be required to work at least two late shifts to 11pm each week to allow for the work-life balance of other managers.
Performance Monitoring: Set targets, KPIs, and policies in collaboration with the GM and Accounts team.
Professional Development: Foster a culture of learning, using training programs and development plans to enhance team skills.
What Youll Have: Strong leadership and delegation skills.
Proven experience in food & beverage management.
Proficiency in MS Office, Bizimply, Resdiary, and POS systems.
Ability to resolve problems efficiently and proactively.
Up-to-date knowledge of industry trends and best practices.
Experience in complaint handling, conflict resolution, and staff development.
Passion for personal and professional growth.
What Youll Get: A competitive salary of £35k-£40k.
Accommodation option close to the hotel- to accommodate travel/location.
A supportive and dynamic work environment.
Opportunities for career progression and professional development.
How to Apply: Contact me (Charlene) on for a confidential chat or email or click Apply and Ill be in touch.
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Skills: Hotel Management Leadership Operational Management Guest Experience Event Management