Hotel Night Operations Assistant
This is an exciting opportunity to join our hotel team as a Night Operations Assistant. As a key member of our night shift staff, you will play a crucial role in ensuring the smooth and efficient operation of the hotel.
Your primary responsibility will be to assist in managing the hotel's night-time activities, including front office duties, guest relations, and maintenance tasks.
You will also be responsible for providing exceptional customer service to our guests, responding to their queries and resolving any issues that may arise.
In addition to your core responsibilities, you will have the opportunity to contribute to the development of our night team, preparing them for career advancement opportunities.
We are looking for a highly motivated and organized individual who can work well under pressure and provide excellent customer service. If you are passionate about hospitality and have a keen eye for detail, we would love to hear from you!
Key Responsibilities:
* Assist in managing the hotel's night-time activities, including front office duties, guest relations, and maintenance tasks.
* Provide exceptional customer service to our guests, responding to their queries and resolving any issues that may arise.
* Contribute to the development of our night team, preparing them for career advancement opportunities.
Requirements:
* 2-3 years' experience in a similar role or equivalent level of experience.
* Excellent knowledge of the hotel business and operations.
* Previous hospitality experience is essential.
* Good computer skills and knowledge of Opera system.
Benefits:
* Free employee meals on duty.
* 50% Off F&B in all properties.
* €/£60 employee rate on rooms for all Dalata-owned hotels.
* 30% off rate for your Friends & Family.