Exciting opportunity
We're looking for a
Customer Service Executive
to join the Toomey AV team in Dublin.
If you're passionate about delivering great service, enjoy building relationships, and want to grow your career in a supportive environment, this could be the role for you.
JobOpportunity #Hiring #CustomerService #AVSolutions
Company Description
Toomey AV, part of the Stacked Group, has been supporting the education sector for over 55 years. We are a leading provider of audio-visual equipment and solutions, helping schools and institutions enhance teaching and learning through innovative technology. Our culture is built on collaboration, customer focus, and long-term partnerships.
Role Description
As a
Customer Service Executive
, you will manage a portfolio of contract and non-contract customers, ensuring exceptional service delivery. You'll respond promptly to customer enquiries, prepare and follow up on quotes, and convert these into sales opportunities. The role also involves promoting our services through eMarketing campaigns, strengthening customer relationships, and maintaining accurate CRM records. Collaborating with internal teams will be key to meeting customer needs and driving satisfaction.
Qualifications
* Minimum 2 years' experience in customer service, sales, or a related role (education sector preferred).
* Excellent communication and interpersonal skills.
* Strong organisational skills with attention to detail.
* Ability to multitask and manage a high volume of customer interactions.
* Enthusiasm, commitment, and a strong team player mindset.