Job Title: Store Operations Manager
We are seeking a seasoned retail leader to spearhead our store operations, fostering a high-performing team that delivers exceptional customer experiences and drives business results.
* Key Responsibilities:
* Establish and maintain high standards for store performance, visual presentation, and merchandising to ensure a consistent and engaging customer experience
* Champion compliance with all internal policies, operational procedures, and health and safety regulations, including full adherence to HACCP requirements
* Lead, support, and develop the team by providing ongoing training, regular feedback, and setting clear expectations for performance and conduct
* Monitor and analyse sales data on a regular basis to identify trends, highlight opportunities, and implement improvements where needed
* Assign roles and responsibilities based on individual team members' strengths and experience, supporting efficient daily operations
* Foster a collaborative, team-oriented environment by placing collective success and shared goals above individual interests
Requirements:
* A minimum of 5 years' experience managing teams of 10 or more in a retail environment
* Proven ability to lead, motivate, and develop high-performing teams
* Strong commercial understanding with a track record in analysing sales and improving store performance
* Experienced in rota planning and long-term resource management
* Clear ability to deliver exceptional customer service across the entire team
* Familiarity with Planograms, including interpretation and implementation
Benefits:
We offer a comprehensive benefits package, including:
* Competitive salary and bonuses
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and reward for outstanding performance