Hotel Operations Supervisor
We are seeking an experienced Operations Manager to oversee night operations at a hotel in North County Dublin.
Main Responsibilities
1. Supervise the hotel during night hours and manage front desk duties, including guest check-ins and check-outs.
2. Perform general porter duties, assist with conference/function room setups, and carry out light housekeeping and cleaning tasks as needed.
3. Support food and beverage operations during the night shift and ensure security and complete health & safety checks throughout the hotel.
4. Lead staff working during night hours, coordinate their duties, and provide excellent service to all guests handling overnight queries or requests.
Required Skills and Qualifications
* At least 2 years' experience in a Night Manager or similar supervisory role in a 3* or 4* hotel.
* Strong customer service and guest-facing skills, excellent understanding of fire safety and health & safety protocols.
* Fluent English - both spoken and written, ability to lead a team and work independently during unsupervised hours.
* A valid Occupational First Aid certificate is a bonus but not essential.
Benefits
* Full-time permanent role, 4 nights per week, 7:00 PM to 7:00 AM (includes weekends and public holidays on a rotating basis).
* Free parking, Group Pension Scheme, Group Health Insurance (Discounted Rates), Ongoing training and development opportunities, Employee Assistance Programme, Staff Reward & Recognition Initiatives.