11 month contract | Flexible hybrid model in Dublin
About the Role
The Integration Engineer supports global strategic partners and large enterprise clients in implementing payment, identity, and platform capabilities. You will be the primary technical contact for clients, ensuring smooth integrations and exceptional user experiences across mobile, online, and in-store channels. This role blends technical expertise, customer interaction, and cross-functional collaboration. Minimal travel required.
Key Responsibilities
* Serve as the main technical point of contact throughout integration projects.
* Work directly with clients and developers to understand business and technical requirements.
* Provide hands-on support including setting up test accounts, offering coding guidance, and troubleshooting integration issues.
* Guide clients through testing cycles, pre-launch activities, and go-live readiness.
* Collaborate daily with internal teams (Product, Engineering, Risk, Compliance, Identity, InfoSec, Operations) to address requirements and support feature enhancements.
* Partner with solution engineers and architects to embed payment and platform solutions into client commerce systems.
* Serve as the "Voice of the Customer" by relaying usability feedback and solution gaps to internal teams.
* Ensure integration best practices, technical standards, and optimal user experiences are consistently followed.
* Document integration approaches, solution designs, and technical recommendations.
Day-to-Day Tasks Include:
* Meeting with clients to gather integration requirements and clarify technical needs.
* Reviewing API requests, payloads, and error logs to troubleshoot issues.
* Supporting developers by explaining APIs, SDKs, and best practices.
* Monitoring testing progress and validating successful end-to-end flows.
* Coordinating internally to align on compliance, risk, and security requirements for each launch.
* Preparing integration summaries, technical recommendations, or solution design documents.
* Providing feedback to product and engineering teams on feature gaps or customer pain points.
Requirements
Education & Experience
* Bachelor's degree or equivalent experience in Finance, Payments, Computer Science, or related fields.
* Preferred: 2+ years' experience in payments (credit card, banking, online/offline).
* Strong understanding of commerce platforms, payment gateways, and payment processors.
Technical Skills
* Experience with web and mobile technologies: APIs, REST, Web Services, HTML/HTTP, iOS, Android.
* Proficiency in multiple programming languages (e.g., Java, JavaScript, Python, PHP, .NET, C++, C#, Objective-C, Ruby, Perl).
* Ability to translate business requirements into technical designs and quickly troubleshoot issues.
Soft Skills
* Excellent written and verbal communication in English and German (additional languages a plus).
* Comfortable engaging with stakeholders at all levels, including executives and development teams.
* Strong presentation skills and the ability to manage multiple external customers at once.
* Self-directed learner able to adopt new products and technologies quickly.
Team & Culture
* Collaborative, customer-focused, and innovation-driven.
* Fast-paced environment that values adaptability, ownership, and problem-solving.