Location
Maynooth, County Kildare, Ireland
About Carton House
Carton House is a storied and dynamic five‑star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. We nurture a working environment built on fairness, inclusivity, and growth for all team members, delivering the highest standard of service and turning moments into memories for our guests.
Job Summary
We are currently recruiting a Receptionist to join the Spa & Wellness team at Carton House.
A five‑star career awaits at Carton House.
Key Requirements
A good understanding of hotel operation.
Excellent communication skills with spoken & written English.
Previous experience in a similar role is essential.
Knowledge of booking and POS system is a strong advantage.
Shift work and flexibility is required; applicants must be available for 6am‑2pm or 2‑10pm rosters, including mid‑week and weekends.
Key Responsibilities
Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/departure.
Anticipate guests’ needs whenever possible to enhance the quality of service and exceed expectations.
Assist in positively promoting services/products within the Resort and maximise every sales opportunity.
Be aware of Resort promotions or special activities.
Continually aim to improve guests’ experience and ensure highest levels of customer satisfaction.
Benefits and Working at Carton House
Part of Accor’s large global hospitality network.
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Learning and development opportunities.
Refer a friend bonus of €250.
Employee Assistance Programme.
Strong team focus and team atmosphere.
Meals and uniform are provided.
Free parking.
Team‑building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
Training is provided both on‑the‑job and through organised training seminars with internal and external trainers.
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