Job Purpose The role is responsible for the provision of quality service in line with standards of nursing practice. As a key member of the frontline management team, the CNM1 in a Blackrock Health Hermitage Clinic (BHHC) Ward will demonstrate managerial and leadership skills and facilitate effective communication with colleagues in the hospital. The position requires a strategic approach to the development of services and structures, embracing continuous quality improvement and the management of changes necessary to achieve organisational objectives. Job Background/Context Blackrock Health Hermitage Clinic (BHHC) is a private hospital providing a full range of medical and surgical care across a broad spectrum of specialities. St Marks provides care to a range of specialties including oncology/haematology, respiratory, cardiology and this role is important in making a significant contribution, developing and maintaining best practice in medical services. Key Responsibilities Operations Manage the ward taking responsibility for the safe delivery and co-ordination of nursing services for patients, ensuring effective, efficient and quality specialist nursing care service. Contribute to the planning, development and monitoring of human and budget resource plans to ensure an effective and efficient service. Contribute to the planning of specialist nursing service, innovations and developments. Assist and support in care delivery to ensure safe patient care. Ensure that nursing care is based on the latest research findings and constitute best practice. Develop close links with other healthcare facilities relevant to the delivery and enhancement of services. Review complaints and complete investigations relevant to any nursing and clinical complaints, taking corrective action as appropriate and review audit to ensure there are no re-occurrences. Ensure that all nursing records are accurately maintained in accordance with NMBI and legal regulations. Facilitate effective communication with patients, relatives, visitors and multi-disciplinary team as necessary ensuring patient confidentiality is respected and maintained at all times. Communicate and develop effective relationships with Medical/Surgical Consultants, Clinical Nurse Managers and other relevant hospital staff to ensure safe, efficient management of the ward Identify opportunities for the development of services that will improve the care of patients. Liaise with the Assistant Director of Nursing, as appropriate, providing feedback on ward activity and issues. Ensure that systems for the provision of clinical and non-clinical services are satisfactory and that they are timely and economically utilised. Contribute to an annual review of nursing services including the preparation of an annual report. Ensure that all staff within the ward are familiar with the plan for management of critical incidents and that the ward is ready to meet such a demand. Work with the IT Department and clinicians in the development of IT systems for patient management and ensure that these are maintained and upgraded. In consultation with staff continually monitor stock levels, suitability, usage and potential for savings. Advise the Assistant Director of Nursing on alternative supplies and changes in practice which impact on costs. Promote a patient centred culture of open disclosure and responsiveness to positive and constructive patient feedback and ensuring patient dignity, respect and choice is maintained in their care. People Management Provide clinical and management leadership for Staff Nurses and support staff and ensure an effective learning environment for the multidisciplinary team and take an active part in the delivery of care as appropriate. Work within the code of Code of Professional Conduct and Ethics, participation in the development of the Scope of Practice Framework and provide strong professional leadership and direction for nursing services Promote an environment that is conducive to the development of best practice, enhances staff retention and promotes good industrial relations. Maintain a high level of staff morale, promoting good communication, team spirit and job satisfaction among members of the multidisciplinary team.Strive to ensure that staff are accountable, responsible and have authority to practice and manage within their roles. Play a role in the recruitment and selection of nursing and support staff for the service. Ensure that all new nursing and support staff in the Unit receive an adequate orientation and induction programme, have a clear understanding of their duties, responsibilities and standards of performance at all times. Ensure that staff nurses are effectively supported with annual reviews and the development of personal development plans, where required. Assist in providing a duty roster that ensures resources are deployed effectively and efficiently to cope with fluctuations in workload, case complexity, adequate skills mix, planned ward activity or staff absence difficulties. Comply with all HR system and policy requirements including recording of relevant data Contribute to the formal mechanism for communication among the nursing team including schedules for staff meetings. Learning and Education In conjunction with the CNM 2, provide professional and personal development opportunities for all nursing and support staff working with the Nurse Education and Practice Development Team to develop an appropriate programme of learning and education based on a planned (individual, department and organisation) training needs assessment. Contribute to the requirements of NMBI for the practice of professional nursing are met and upheld including the development of an expanded scope of nursing practice. Maintain accurate records of all study leave and education resources used. Implement an enhanced staff competence assessment relevant to the Unit/Ward. In conjunction with the CNM 2, facilitate study days and leave for nurses and support staff, in accordance with the BHHC Study Leave Policy and within budgeted allowances. Quality Improvement and Risk Management Ensure that there is compliance with all relevant BHHC guidelines, policies, procedures and relevant legislation and regulatory requirements. This includes responsibility for dealing with regulatory or professional bodies and inspections. Encourage continuous review and evaluation of policies, guidelines and existing practices through regular audit programmes and review engaging with the multi-disciplinary team where required. Promote a culture of continuous quality improvement across the department involving the team in continuous improvement initiatives and encouraging innovation. Contribute to the setting and monitoring of core objectives, standards and key performance indicators for the service and monitor performance against these standards through internal and (where applicable) external audit. Participate in the requirements of the hospitals accreditation process. Participate in the requirements of the hospitals risk management programme. Promote the delivery of a high standard of care to all patients.Encourage evidence-based practice and assist in the dissemination and implementation of research findings. Work with members of the multidisciplinary team in devising Standard Operating Procedures for the development of the ward. Provide clinical nursing leadership in proactively addressing ethical and quality of service issues with multidisciplinary team members and hospital management Develop a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to hospital policies, protocols and guidelines. Essential Criteria Knowledge / Experience Be registered in the general division of the Register of Nurses maintained by NMBI Have at least two years recent relevant post-registration nursing experience (full-time or equivalent hours part-time) in an acute hospital setting and a minimum of one years nursing experience in medical/oncology nursing Hold an up to date Advanced Cardiac Life Support course or be in pursuit of same Skills / Competencies Clinical Skills Management& Leadership skills Negotiating Skills IT skills Quality focus Risk Management & clinical audit Excellent interpersonal and communication skills Desireable Skills Knowledge / Experience Health Care Management qualification preferably at third level Have a recognised post-registration nursing course - Higher Diploma or Post Grad course, in a relevant nursing discipline or be in pursuit of same Skills / Competencies Presentation Skills Budgetary Skills This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested. The Blackrock Health Hermitage Clinic is an Equal Opportunities Employer Skills: Clinical Nurse Manager Nursing Oncology