Customer Service Specialist
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Job Overview:
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We are seeking a highly skilled Customer Service Specialist to provide exceptional service and create memorable experiences for customers.
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* Deliver outstanding customer experiences through product knowledge, jewellery expertise, and excellent communication skills
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* Maintain high levels of performance and meet sales targets by consistently achieving or exceeding goals
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* Stay up-to-date on new products and services, ensuring accurate and informed responses to customer inquiries
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* Represent the company brand, values, and mission through interactions with diverse customers
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* A patient and enthusiastic attitude towards customers, with a natural ability to build rapport and establish trust
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* A genuine interest in jewellery products and brands, as well as a passion for staying current on industry trends
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* The ability to strike up conversations with diverse customers, adapting communication styles to suit individual needs and preferences
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* A competitive salary and comprehensive benefits package
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* Sales incentives and staff discounts on company products
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* Ongoing training and development opportunities to enhance skills and advance careers
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