Job Title: Revenue & Reservations Manager
Location: Limerick, Ireland
Salary: Approx. €45,000 per year
Employment Type: Full-Time, Permanent
About the Role
An established, family-owned 3-star hotel in Limerick is seeking a Revenue & Reservations Manager to join their team during an exciting expansion phase. The property currently operates 109 rooms, with plans to grow to 165 rooms, alongside a live music venue and bar/restaurant.
This role combines revenue management expertise with hands-on reservations leadership, aiming to optimise room occupancy, rates, and overall profitability while delivering exceptional guest service.
Key Responsibilities
Revenue Management
* Develop and implement revenue strategies to optimise room rates, occupancy, and revenue.
* Conduct regular revenue analysis and monitor market trends.
* Manage pricing across all channels (OTAs, direct bookings, corporate, group).
* Forecast demand, allocate inventory, and monitor competitor pricing.
* Analyse booking patterns, lead times, and conversion rates.
* Prepare monthly KPI reports (ADR, RevPAR, occupancy).
* Collaborate with Sales & Marketing on campaigns and promotional packages.
* Manage relationships with OTAs and channel managers.
Reservations Management
* Oversee all reservation enquiries and bookings across channels.
* Ensure accurate room inventory and manage overbooking strategies.
* Handle VIP, group, and corporate bookings with precision.
* Train and support Front Office staff on upselling and revenue-focused behaviours.
* Maintain PMS and CRM data accuracy.
* Manage booking modifications, cancellations, and special requests efficiently.
* Ensure a seamless guest arrival experience in collaboration with Front Office.
Systems & Technology
* Proficient in Rezlynx PMS (experience highly advantageous).
* Maintain channel manager and OTA connectivity.
* Generate insights from booking data and support system optimisation.
* Assist in implementing new systems during the hotel expansion phase.
Collaboration & Leadership
* Work closely with Housekeeping, Front Office, Sales, and F&B teams.
* Provide updates to senior management on revenue performance.
* Participate in budget planning and forecasting.
* Support staff development and training initiatives focused on revenue optimisation.
Essential Requirements
* Proven experience in revenue or reservations management within hospitality.
* Track record of driving revenue growth and optimising pricing strategies.
* Familiarity with PMS systems (Rezlynx or similar) and OTA platforms.
* Strong analytical skills and proficiency in Excel and reporting tools.
* Excellent attention to detail, strategic thinking, and hands‑on approach.
* Strong communication, interpersonal, and problem‑solving skills.
* Ability to work under pressure and manage multiple priorities.
* Proactive, tech‑savvy, and capable of training others in revenue‑focused behaviours.
Desirable
* Third‑level qualification in Hospitality Management, Business, or related field.
* Experience with revenue management systems and group/corporate contract negotiation.
* Knowledge of Limerick / Munster market dynamics.
What’s on Offer
* Competitive salary of approximately €45,000 per year.
* Opportunity to shape revenue strategy during an exciting growth phase.
* Supportive, family‑oriented work environment.
* Professional development and training opportunities.
* Career progression as the hotel expands.
Working Conditions
* Full‑time, office‑based role with flexibility during peak booking periods.
* Occasional evening/weekend work for high‑demand periods or events.
* Collaboration with cross‑functional teams across the property.
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