Quality Technician I – Complaints Investigation Site
Part of core team assist with processing and decontamination of returned customer complaint devices, including responding to and escalating, as appropriate, quality related issues.
Key Responsibilities
Receive and decontaminate returned complaint devices.
Perform complaint product investigations.
Clear and concise communication of complex ideas.
Engages with different functions and departments.
Collaborates cross-functionally and across departments to achieve goals.
Ensures compliance with all applicable regulatory standards, as well as BSC procedures and Work Instructions.
Performing product defect analysis.
Includes performing product dimensional, functional, and/or visual testing to confirm failure modes.
Contribute and/or support NCEP activities.
Identify areas of improvement and participate in continuous improvement projects.
Decision making ability coupled with the ability to work on ones own initiative and with moderate supervision is required.
Good interpersonal skills and organization skills, with excellent attention to detail.
Communicates any concerns about work process regarding environmental impact, health or safety issues to their manager.
Required Qualifications
Diploma or Degree - Level 6 or 8
0-1 years experience in Quality or Operations role
Hep B Vaccination Required (If successful)
#J-*****-Ljbffr