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Are you the right fit for our team?
* Do you believe in putting the customer first?
* Are you a team player with strong leadership skills?
* Are you motivated by achievement goals?
The Brick is actively seeking to expand our management team. We are looking for enthusiastic individuals with a customer-focused attitude! The combination of team spirit and a desire for career growth will ensure a rewarding experience at one of our retail locations.
Responsibilities
* Maintain excellence in store merchandising, detail, and customer service.
* Implement and ensure compliance with all Brick Group policies and procedures.
* Increase store sales, improve closing ratios, and enhance customer return on investment while controlling expenses.
* Implement sales and operations programs.
* Schedule staff for optimal coverage.
* Conduct daily sales meetings and trigger talks.
* Develop staff through goal setting, coaching, and performance evaluations.
* Organize promotions and marketing events.
* Handle escalated customer service issues and ensure customer satisfaction.
* Promote teamwork across departments.
* Maintain accurate store inventory levels.
* Manage accounts receivable and payable reporting.
* Engage with the community.
Qualifications
* High school diploma or equivalent; post-secondary education is an asset.
* At least 3 years of retail sales and/or customer service experience.
* 2 or more years in retail supervisory or management roles.
* Proven success in sales, customer service, operations, and merchandising.
* Excellent interpersonal and communication skills, both verbal and written.
* Strong leadership skills.
* Effective problem-solving abilities.
* Negotiation and closing skills.
* Working knowledge of retail systems.
* Good time management and work ethic.
* Commitment to excellence and pride in customer service and store presentation.
* Flexibility to work evenings and weekends as needed.
Why Join The Brick?
* Comprehensive benefits package including health, dental, and paramedical services for you and your family.
* Competitive salary based on experience.
* Opportunities for career advancement and ongoing professional development.
* A dynamic environment to showcase your leadership skills.
Apply Now
If interested, please contact our recruitment team to apply for this role.
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