Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at Agilent is collaborating with with one of the country's leading health care companies located in Ireland and is hiring for the integral and multifaceted role of Enterprise Scheduling Coordinator to deliver high levels of customer satisfaction in a highly pressurized environment, effectively coordinate vendor (third party/subcontractor) engineers for onsite maintenance activities and run and update a detailed scheduled services plan.In this position, you will work closely with assigned customers, service vendors and internal teams to meet the clients' service requirements for all service requests and projects. You will build successful customer relationships and aim constantly at delivering a high level of satisfaction. As needed, you will also run reports, perform parts logistics, Service Request creation and schedule Engineers' preventative maintenance and/or installation services. You may also be responsible for recommending vendors, reporting costs, administrating procurement functions and facilitating service delivery.Your main responsibilities will be to: Initiate Engineers visits: Meet & Greet & Concierge (check for PPE/Certification/RAMS/PTW…)Own the overall support delivery and act as a first point of contact for contract and customer queriesCoordinate and plan visits of Agilent engineers to ensure a successful completion of servicePerform administrative duties such as quotation requests, purchase orders, balancing costs, logistics management, service ordersMonitor performance metrics ensuring maintenance and repair are completed within the timeframe agreed with customerAnswer various queries over phone, emails or directly on siteManage customer assets, ensuring inventories are accurateRun various reports and keep information updated in our SAP CRM SystemSchedule inductions and any relevant onsite training for third-party vendor(s).Supervise monthly costs and present financial reporting to the customerSolve a broad range of problems varying in complexity, involving multi-departments.This position will be based directly on the client site, in Dunboyne, Co. Meath.QualificationsWe are looking for a motivated individual with the following background:Experience in an administrative, scheduling, logistics or customer oriented position.Fluency in English.A background/previous experience working in a laboratory environment and GMP would be a strong plus.Proficiency in Microsoft Office.On a personal level, you are autonomous, customer focused and a team player. You have great interpersonal and communication skills to interact with many internal and external partners. You show a real can-do attitude and you like help others and solve problems. You have also strong planning, organizational and time management skills.We offer:An opportunity for you to make a significant impact in a world-class company and develop your skillsA role among passionate colleagues, in a growth orientated and inclusive environment - You will become part of a caring and fast paced environment, built on integrity, sharing and trustCareer development opportunities in an international companyCompetitive compensation and benefits packageWork-Life-Balance programsCompany pension scheme, yearly company bonus, private health care, stock purchase plan, medical & life insuranceWe will make sure you get all the training and development opportunities you need to become the best in your fieldAdditional DetailsThis job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required:OccasionalShift:DayDuration:No End DateJob Function:Services & Support