Location: Hybrid / Dublin, Ireland
Job type: Permanent / Full-time
Sector: Business Operations | HR
Salary: Competitive salary
Group Head of People Operations/HR
Irish owned and operated, Select Tech Group comprises a multi‑channel portfolio, bringing the most distinctive technology brands to our retail, business and education customers and partners.
Select Technology Group operates across 55 locations and welcomes 4 million customers annually.
Select Apple Premium Reseller redefines Apple sales, service repairs and solutions. DID with over 55 years experience in the latest home electrical appliances & technology solutions retailing. Blink 24 Distribution, is the group’s ‘boutique’ distributor.
As the leading Apple Premium Partner / Reseller in Ireland and across the UK, and with operations in 24 stores across Ireland, Select Tech Group is a leading retail technology firm.
Benefits
At Select Tech Group, we believe everyone can achieve great things and realise their potential.
Our dedication to delivering a best in‑house experience has seen us develop a comprehensive and supportive benefits package that celebrates our talented crew, and puts their health and well‑being first.
Career pathways – excellent internal promotion opportunities to develop your career.
Learning and development – access to over 10,000 hours of training courses each year.
Employee Assistance Programme (EAP) – 24/7 access to confidential advice and counselling for employees and immediate family members.
Employee loyalty awards – celebrate your first day to your last.
Recognition of long service and life events.
Charity fundraising – give back to a charity of your choice through our employee fundraising activities.
Great employee, family and friend discounts – exclusive treats and offers for all the brands you love.
The Role
The Group Head of People Operations/HR will lead the people, culture, capability, staff learning & career development, health & safety, and data protection compliance agenda across Select Technology group businesses including DID Electrical and Blink 24 Distribution.
This senior, strategic yet hands‑on leadership role is within a multi‑site, customer‑facing retail and services organisation operating across Ireland and the UK.
Key Responsibilities
HR Strategy & Operational Leadership
Develop and deliver a clear Group People Strategy aligned to business objectives.
Provide pragmatic, hands‑on HR leadership across retail, logistics and office environments – across Ireland and the UK.
Lead recruitment, workforce planning, employee relations and performance management, as well as Learning & Development.
Act as a trusted advisor to the Executive Team on people, culture and organisational matters.
Develop and lead the core HR / People Ops team for Ireland and the UK.
Training & People Development
Design and deliver structured training and capability frameworks across the Group.
Ensure mandatory training programmes (Health & Safety, GDPR, Information Security) are consistently delivered and evidenced.
Build leadership development and succession pipelines to support long‑term growth.
Oversee professional development, apprenticeships and early‑career pathways.
Own and continuously improve the Group Learning Management System (LMS).
Data Protection & Information Governance
Own the Group’s data protection and information governance framework across Ireland and the UK.
Ensure GDPR compliance is embedded within day‑to‑day operations and systems.
Lead data protection impact assessments, audits and policy ownership.
Lead data breach and incident response, including regulator engagement where required.
Ensure staff awareness and training programmes remain current and effective.
Culture, Engagement & Communication
Strengthen employee engagement and organisational culture across a diverse, multi‑site workforce.
Support internal communications and change initiatives.
Promote consistent values, behaviours and leadership standards across the Group.
HR Operations, Governance & Analytics
Oversee HR systems, data quality and reporting.
Provide people analytics and insights to support decision‑making.
Support HR / People Ops Team budgeting, forecasting and cost control.
Ensure employment policies and practices remain aligned across jurisdictions.
Change, Growth & Integration
Support organisational change, growth initiatives and acquisition integration activity.
Provide pragmatic guidance on employment risk, compliance and governance.
Contribute to Board‑level management team reporting on people and compliance matters.
Health & Safety (potential carve‑out)
Own and maintain the Group Health & Safety management system across retail, logistics, delivery and office environments.
Ensure robust contractor and third‑party safety governance.
Lead incident response, investigation, reporting and corrective actions.
Act as senior interface with insurers, regulators and external advisors.
Provide clear Health & Safety reporting to senior leadership and the Board.
Skills & Experience
Strong senior People & HR leadership experience within a complex, multi‑site, preferably a retail background organisation.
Strong working knowledge of Irish and UK employment law and best practice.
Experience in People Ops dispute handling and resolution across all levels.
Experience with TUPE and familiar staff change management control and processes in mergers & acquisitions.
Demonstrated experience across People Ops, Learning, Training and teams Development, Health & Safety and Data Protection / Compliance.
Ability to operate credibly at both strategic and hands‑on operational levels and build the appropriate People Ops / HR Team for Ireland and the UK support function.
Experience within retail, logistics or customer‑facing operational environments preferred.
CIPD Accreditation is preferred.
Personal Attributes
Pragmatic, commercially minded and delivery focused, showing hands‑on ability and work ethic.
Proven ability to lead People Ops management across all levels of the Group.
Comfortable balancing structure with flexibility in a fast‑moving environment.
Clear, confident communicator able to engage at all levels of the organisation.
Calm, measured and trusted in sensitive / risk situations.
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